Registered Nurse Care Coach

Summary

Join CircleLink Health as a remote RN Care Coach and make a difference in the lives of Medicare patients with chronic conditions. In this part-time role (20-25 hours per week), you will provide education, coordinate care, and coach patients on self-management strategies to improve their health and prevent hospitalizations. You will utilize specialized care management software to conduct monthly calls with patients, build rapport, and implement personalized care plans. This role requires a current, unrestricted Compact License, 3+ years of experience as a Registered Nurse, proficiency with electronic health records, and strong communication and problem-solving skills. Case management or chronic disease management experience, Certified Diabetes Educator certification, and experience with Motivational Interviewing are preferred but not required. Compensation is paid at a rate of $15.00 per initial Clinical Encounter per patient per month, with the potential to earn up to $45.00 per hour.

Requirements

• Fluent in English
• Self-directed, able to work independently with little supervision while meeting performance metrics
• Passion for nursing and improving patient outcomes
• Good with technology and eager to learn and use new software
• Excellent organizational and time management skills
• Strong communication and telephonic skills
• Strong critical thinking and problem solving skills
• Current, unrestricted Compact License
• Proficiency with electronic health records and web based applications
• 3+ years experience as a Registered Nurse
• RN needs a STRONG internet-connected computer
• Minimum of 20-25 hours of availability per week required
• This role cannot be held alongside a full-time position
• You will commit to your own schedule using our software
• Work must be completed on weekdays between 9am-6pm ET. Evening hours are NOT available
• This is a 1099 contract position with no end date
• Care coaches are responsible for their own taxes and insurance

Responsibilities

• Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis
• Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies
• Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made
• Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc
• Conduct Transitional Care Management activities to high risk patients discharged from the hospital and the ER to reduce unnecessary readmissions
• Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc

Preferred Qualifications

• Case Management or Chronic Disease Management experience highly preferred
• Certified Diabetes Educator
• Experience with Motivational Interviewing or other behavior change communication techniques

Benefits

• Care Coaches can earn up to $45.00 per hour
• Compensation is paid at the rate of $15.00 per initial Clinical Encounter per patient per month
• A clinical encounter occurs after two criteria are met: a patient has a successful clinical call and the patient has 20 minutes or more of time in their chart timer
• Monthly via direct deposit, 40 days after the last day of the month of service
• This is due to the time it takes Medicare to process reimbursements, but your monthly pay is guaranteed after the month is over