First Help Financial is hiring a
Registrations Associate

Summary

The job description is for a remote Title & Registration Associate position at First Help Financial (FHF), a fast-growing company offering flexible financing options. The role involves managing missing title and registration updates, collaborating with various teams, and ensuring timely perfection of all titles and registrations.

Requirements

• 1 year experience in an administrative role
• High school diploma/GED equivalent
• Excellent communication skills
• Ability to multitask, and be self-reliant
• Experience working remotely (WFH)
• Capacity to conduct research beyond the immediate scope

Responsibilities

• Manage and maintain records of all car titles, including requesting duplicates and processing title transfers
• Record collateral information in the company database
• Investigate the status of titles to ensure compliance with agreement terms
• Collaborate with Outside Sales, Customer Service, Total Loss, and Loss Mitigation teams
• Prepare legal files as requested
• Assist clients with vehicle registration processes
• Collect necessary documentation from dealerships and DMVs
• Communicate with DMVs regarding registration requests
• Provide support to management, vendors, and staff as needed
• Investigate issues throughout the title life
• Handle other assigned projects

Benefits

• Generous salaries
• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• Robust employee recognition and training development program
• Maintaining a healthy work-life balance
• Unprecedented career growth due to company growth
• Diversity and inclusion commitment