Remittance Processing Associate I

Summary

Join FIS Global's Remittance Processing team as a full-time, experienced professional. You will be responsible for processing customer payments and exceptions accurately and timely. This role involves 10-key data entry, research, adjustments, and MICR line repair. The position requires proficiency in communication, problem-solving, and knowledge of item processing and client specifications. The schedule is Sunday-Thursday, 12:00 am-8:30 am EST, and the position is remote in Canton, MA. FIS offers attractive benefits, including medical, dental, and paid vacation, along with professional development opportunities.

Requirements

• Ability to work in a fast-paced environment
• Capacity to lift or move up to 20 pounds
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures, and problem-solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Knowledge to identify errors in calculations and balances

Responsibilities

• Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts
• Prepares customer payments for processing
• 10 key data entry of account number, invoice numbers, amounts, etc
• Performs research and adjustment activities
• Balanced credits and debits within transactions
• Performs MICR line repair
• Performs under deadlines and in a team environment
• Other related duties assigned as needed

Preferred Qualifications

• General knowledge of Remittance is a plus
• Banking experience is a plus
• Data Entry experience is a plus
• Payment processing experience (especially check handling) is a plus

Benefits

• Attractive benefits including private medical cover, dental cover, and 3 weeks of paid vacation
• A modern, international work environment and a dedicated and motivated team
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A variety of career development tools, resources, and opportunities