Remote Application Reliability Engineer, Billing

Summary

Join Natera's team as a Software Engineer and contribute to revolutionizing the standard of care with next-generation, cell-free DNA testing. This role will be at the core of keeping our customer-facing applications reliable.

Requirements

• BS or MS degree in Computer Science
• 3+ to 5 years of experience in software development
• Experience with AWS services
• Ability to decompose complex systems and find failure scenarios
• Ability to write complex SQL statements
• Strong empathy for the end user and a passion for user experience
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to multitask and attention to detail is crucial
• Knowledge, Skills and Abilities: Hands-on with Development to Production processes including testing, version control tools like git and experience with continuous integration, deployments, etc
• Good hands-on experience in Linux, Containers, Scripting and SQL
• Demonstrate initiative with a proactive approach to addressing issues and finding creative solutions
• Must demonstrate strong work ethic, work well under pressure and stressful circumstances
• Willingness to work on-call

Responsibilities

• Identify patterns and opportunities to make applications more stable through automations, code changes etc
• Enhance application observability by optimizing metrics, logs and traces
• Perform code fixes for problem resolution and production deployments with minimum supervision
• Do root cause analysis of critical production issues and plan and execute corresponding resolution steps
• Conducting critical issue postmortem (follow up) meetings to engage relevant stakeholders like application team, production support and infrastructure teams
• Build tools to go from repeatable to automated quickly

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits