Remote Associate Director of UX

This is a remote full time contract-to-hire position. Candidates must be based in the United States.

Associate Director of UX

Elevated Thirdis a fast-growing, fully remote digital agency with a strong presence across all North American time zones. We specialize in B2B digital marketing, with a focus on web design, development, and user experience strategies. We are seeking a passionate Associate Director of UX to lead high-impact UX initiatives that will elevate user engagement, align with business goals, and drive measurable results. At Elevated Third, we prioritize diversity and inclusion as key drivers of innovation and success.

As the Associate Director of UX, you will be responsible for leading cross-functional teams to deliver exceptional user experiences. This role combines strategic oversight with hands-on leadership, driving UX design excellence across projects while mentoring and developing the UX team. You will work closely with internal stakeholders and senior-level clients, advocating for user-centered design principles that improve engagement, conversion, and overall satisfaction.

Responsibilities

• Lead UX Strategy: Develop and execute comprehensive UX strategies, ensuring alignment with business objectives and technical constraints.
• Drive Design Excellence: Establish and champion best practices in UX design, interaction patterns, accessibility, and UI across all projects.
• Data-Driven Design: Oversee user research and testing efforts to inform strategic design decisions. Use performance data and analytics to continuously optimize user experiences.
• Mentor and Develop the UX Team: Provide mentorship and guidance to UX team members, fostering growth and collaboration. Lead efforts in recruitment, onboarding, and professional development.
• Client Leadership: Build strong relationships with senior-level clients, confidently present UX strategies, and advocate for user-centered design solutions that meet client goals.
• Collaborate Across Teams: Work closely with development, strategy, marketing, and analytics teams to ensure smooth implementation of design initiatives.
• Manage Projects: Accurately scope projects, forecast resources, and manage budgets to deliver projects on time and within scope.
• Promote Innovation: Foster a culture of creativity and problem-solving within the UX team, driving innovative solutions to complex design challenges.
• Contribute to Internal UX Systems: Promote the adoption and evolution of the internal design system, ensuring consistency and efficiency across all projects.

Requirements

• 7+ years of UX design and strategy experience, with a proven track record of leading successful projects.
• Strong proficiency in interaction design, information architecture, and visual design.
• Experience with large, content-heavy websites and complex web applications.
• Expertise in user research, qualitative and quantitative testing, and product analytics.
• Excellent communication skills with the ability to present confidently to clients and collaborate with internal teams.
• Proven leadership experience, including mentoring and developing a UX team.
• Experience managing project budgets and delivering on time and within scope.
• Familiarity with personalization tools (e.g., Mutiny, Acquia Convert) and conversion rate optimization (CRO) strategies is a plus.

Benefits

• Fully remote work environment with flexible hours and a strong culture of collaboration across time zones.
• Competitive salary with a robust benefits package, including zero-deductible medical & dental insurance, a 100% employer-funded Health Reimbursement Account, and mental health support.
• 401K with a 4% employer match and semi-annual profit-sharing opportunities.
• Three weeks of paid time off, plus an additional week off between Christmas and New Year’s Day.
• Opportunities for professional development, wellness reimbursements, and annual company events.

We are deeply committed to creating an inclusive workplace that embraces diversity in all its forms. At Elevated Third, we believe that diversity drives innovation and creativity, enabling us to better understand and meet the diverse needs of our clients and communities. We encourage candidates from all backgrounds to apply, including those from underrepresented groups in tech and digital marketing.