Instrument is hiring a
Senior Product Strategist

Summary

Join Instrument as a senior strategist to lead client projects, design digital experiences, and collaborate with a remote team. You'll bring expertise in user experience, interaction design, and strategy to drive business results.

Requirements

• 5+ years of experience in user experience, interaction design and user interaction strategy, including projects for large and small brands, with an emphasis on digital products and experiences
• Experience in Digital Product Design or Software Development is a plus
• Ability to contribute meaningfully to the work, from concept to completion, with an understanding of the design, technical and business implications associated with user-centered strategic recommendations
• Experience in designing and defining documentation for digital experiences and products, such as functional requirements, experience maps, wireframes, personas, user flows, and other UX artifacts
• Exposure to and experience with broader strategic frameworks, from digital brand, digital content and information architecture, digital user experience and interaction design, mobile applications, digital marketing, social media and campaigns, and digital transformation
• Experience leading and supporting workshops with mid-senior level clients leveraging design-thinking frameworks
• Experience with user testing tools, to conduct research and determine informed insights to drive the refinement of digital products and experiences
• Proven success partnering with and presenting to clients, managing their requests and implementing feedback
• Experience working with and collaborating closely with multi-disciplinary team including creative and technical partners

Responsibilities

• Be a strong advocate for putting humans at the center of the digital experiences that we design for clients
• Lead the strategy workstream on 1 - 2 client projects within an integrated, multidisciplinary client team
• Navigate the balance of user needs, client objectives and the requirements of the team throughout a project
• Lead definition of interaction models, user task flows and user interface specifications
• Lead design of journey maps, navigation design, sitemaps, information architecture, detailed wireframes and more to support the end-to-end user experience
• Prepare and present approaches and recommendations in a compelling and impactful way to internal teams and clients
• Support (and sometimes lead) the research into industry trends, competitive information, along with consumer insights to create and present concepts and recommendations in a compelling and impactful way to internal teams and senior level clients
• Partner with Research & Testing Team to conduct research and user-testing activities, and generate meaningful and intuitive insights that will drive the user experience
• Work collaboratively with the team, but also operate autonomously and provide value throughout the entire project cycle
• Partner with the Strategy Director on your team to support and contribute to the broader strategic direction across the team, including creating case studies and sharing internal knowledge, mentoring junior strategists and creating deeper relationships with clients

Benefits

• Flexible, Hybrid Work Environment
• Great Compensation with Annual Reviews (Learn more about our Pay Philosophy )
• Annual Profit Sharing
• 401(k) Matching with Immediate Vesting
• Robust Medical, Vision, and Accident Insurance
• Generous Paid Holidays and unlimited PTO
• Sabbaticals
• Monthly Wellbeing Stipend
• Career Management and Leadership Training