Remote Associate Director, People Systems and Operations

Summary

Join our team at Spring Health as we revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. We're seeking an Associate Director, People Systems and Operations to oversee the development, implementation, and management of HR systems, processes, and technologies.

Requirements

• 8+ years of progressive experience in people operations, systems, and people analytics
• 5+ years managing People Operations and/or HRIS admin teams
• Proven success developing and delivering a People Systems and Operations multi-year strategy
• Experience with Paylocity strongly preferred
• Experience leading Workday implementation preferred

Responsibilities

• Develop and implement a comprehensive people technology strategy that aligns with the organization's talent and business goals
• Coordinate our teams to deliver scaled programs and projects and innovate quickly with a smooth, simple, end-to-end user experience
• Sponsor the development and implementation of a comprehensive people systems infrastructure and roadmap, becoming the central owner across various enterprise and productivity tools across the People team
• Own HRIS user enablement, implementation of AI, and self-service strategy
• Oversee the team responsible for customer service administration and transactional needs (Tier 0 & Tier 1) with a focus on efficiency, data, and technology
• Evaluate and optimize Jira configuration and People Team processes to improve efficiency and scalability
• Ensure a customer-first approach is incorporated in all employee-facing experiences
• Oversee end-to-end onboarding and offboarding workflows and experiences
• Stay up to date with local, national, and international laws, regulations, and best practices related to people management, compensation, and benefits to ensure compliance and minimize risks
• Build the toolsets to extract meaningful data from all facets of People teamwork
• Utilize data from multiple sources to deeply analyze programs, processes, and people metrics
• Present findings in simple-to-understand, meaningful ways, along with recommendations gleaned from the results

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health
• You and your dependents also receive an individual One Medical account which is valued at $199/year per user
• HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes