Associate Director, Inside Sales

Summary

Join Natera as an Associate Director, Inside Sales and lead a team of inside sales representatives. You will manage team assignments, schedules, and training to achieve annual revenue goals. This role requires experience managing inbound and outbound sales teams, along with a Bachelor's degree (MBA preferred). You will be responsible for the overall vision and day-to-day activities of the team. The position involves regular handling of Protected Health Information (PHI), requiring HIPAA/PHI privacy training. Natera offers competitive benefits, including comprehensive medical, dental, vision, life, and disability plans, as well as free testing for employees and their families.

Requirements

• Bachelor's Degree or equivalent required
• Progressive experience as an Inside Sales Manager (inbound and outbound)
• Experience as a field sales rep or manager
• Key experience with managing the day to day activities of the inbound and outbound sales team and field sales support

Responsibilities

• Manage a team of inside sales reps who will support the field sales organization and/or also have a direct revenue goal
• Manage work assignment and time schedules
• Train, manage, and support the overall team in meeting annually defined goals and/or revenue as outlined by the company goal/plan
• Responsible for the overall vision of the team and manage all day to day activities
• Perform other duties as assigned
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire

Preferred Qualifications

• MBA preferred
• Experience in Sales Operations preferred
• Ability to effectively coach/train team members
• Ability to define and document job descriptions for each team member
• Ability to select and implement any business systems required for the inside sales organization
• Ability to work collaboratively with other departments to define requirements and execute against these requirements
• High level of energy and optimism to motivate outbound prospecting and calling of the inside sales reps to build a high performing team

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program