Associate Medical Director

Summary

Join Circle Medical as an Associate Medical Director to contribute to the Telemedicine Success team's clinical quality and growth.

Responsibilities

• Work closely with the General Manager of Telemedicine Business, Telemedicine Success Team, and Clinical Leadership to maintain clinical quality amongst the telemedicine team of providers
• Maintain and manage a patient panel, including 12 hours per week of patient care
• Assist with onboarding new providers (both 1099 and W2) in their first 30 days, including chart review
• Identify provider gaps in knowledge and assist in the development & improvement of onboarding materials
• Work with the Telemedicine Success Team to monitor key clinical quality metrics and clinical escalations; meet with underperforming providers to address strategies for improvement
• Quickly recognize and report operational barriers or personal hesitations that would limit a provider’s engagement and terminate contracts as needed (with final approval from General Manager, Telemedicine business)
• Participate in clinical review committee(s) to ensure provider documentation and delivery of care is consistent with Circle Medical’s quality standards
• Collaborate with supporting teams to address clinical grievances and incident reports pertaining to patient care; review incidents and follow up with providers as needed; report progress and/or concerns back to the Executive Clinical Leadership team with actionable insights and plans
• Assist the clinical leadership team with the development, implementation and auditing of clinical workflows to ensure consistency of quality, evidence-based medical care
• Participate in recruiting, interviewing, hiring, and onboarding candidates across all clinic teams
• Communicate appropriately and tactfully with staff, consultants, patients, and the community
• Participate in staff, planning, in-service, and other meetings as needed
• Performs other related duties as assigned
• Provide and manage a panel of patients, both in-person and via telemedicine to equal 12 hours of direct patient care per week
• Address patients’ clinical concerns via chat, or if indicated, via video visit (symptom reporting, medication refills, lab clarification)
• Address critical lab/imaging results with patients via chat or video visits
• Assist with clinical operational tasks such as referrals, lab/imaging orders, provider letters, and medical forms