Remote Business Analyst

Summary

Join our employee-centric hybrid work environment as a Business Analyst, responsible for working with stakeholders to elicit, analyze, specify, and validate business requirements and admin processes. The ideal candidate will have excellent verbal, written communication, and presentation skills, analytical thinking, problem-solving skills, and decision-making skills.

Requirements

• Bachelor's Degree preferred. Preference in Business Administration, Information Technology, or related field
• Work experience in Life Insurance & Annuity industry
• Insurance coursework (LOMA), BA Certification (IIBA), or business process training (LEAN Six Sigma), or equivalent is a plus
• Excellent verbal, written communication, and presentation skills with ability to effectively explain complex ideas to various stakeholders (managers, cross-functional teams, internal clients)
• Excellent analytical, problem-solving skills, and decision-making skills
• Excellent interpersonal and collaboration skills with ability to build trust, listen and ask effective questions with the goal of creating successful business solutions and effective business partnerships
• Excellent documentation writing skills with attention to detail
• Excellent planning, organizational, and time management skills. Thrives in fast-paced environment with the drive to take on new challenges
• General understanding of customer experience with customer service orientation
• General understanding of business analysis concepts, SDLC process, and project management
• General understanding of requirements management tools, techniques, and methodology
• General understanding of business process design
• General technical knowledge including proficiency in Microsoft Office Tools (Word, Excel, PowerPoint, Visio). Working knowledge of JIRA, a plus

Responsibilities

• Develop and maintain general awareness of the company’s products, admin processes, methodologies, and technologies
• Elicit, analyze, document, and communicate detailed business requirements for straight-forward business challenges involving software implementation, regulatory updates, and admin processes
• Facilitate discussions with business partners to elicit, review and finalize requirements
• Develop test scenarios and test plans and perform testing to verify business requirements
• Define QA Acceptance Criteria, verify and sign-off test results
• Documentation: Create and maintain business requirements for impacted projects, system workflows, Administrative Guidelines, and project related training materials
• Lessons-learned: Participates in lessons-learned including quality, timeliness, and action items for future projects
• Project Management: Provide schedule and effort estimates for assigned work and provide status updates

Benefits

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements