Remote Client Success Manager

Summary

Join Doximity's mission to help every physician be more productive and provide better care for their patients as a Client Success Coordinator.

Requirements

• Prior experience in healthcare or marketing agency required
• Success working independently, and within a team, while being personally accountable for assigned tasks
• Exceptional attention to detail, written and verbal communication, and time management skills
• Highly organized, able to coordinate large amounts of information across multiple projects (and timezones!)
• Enthusiasm to help grow our business and be an energetic team player
• Solves problems creatively

Responsibilities

• Support hospital accounts, and execute all aspects of hospital marketing campaigns on the platform
• Assist in maintaining and improving internal documents and communication processes
• Layout campaigns, create proofs and update all platforms to reflect the latest marketing plan
• Strategically partner with CS team for campaign execution through delivery to renewal

Preferred Qualifications

• 1-3 years of work experience in client management preferred
• Prior experience working remotely
• Prior experience in healthcare from a client, recruitment, clinical or marketing perspective
• Proficiency with Adobe and Photoshop
• Knowledge of Salesforce and Airtable

Benefits

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!