Remote Conversation Designer
Talkie.ai
πRemote - Worldwide
Please let Talkie.ai know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join Talkie as a Voicebot Designer to improve voice assistants and implement voice technology in the US healthcare industry. We are looking for a person with professional experience in contact center and customer service processes, project management, data analysis, business analysis or working with voice automation.
Requirements
- 3+ years of experience of working in a dynamically growing organisation (healthcare field would be a great advantage)
- Proficiency in English - this role is focused on the US market
- Technical knack and experience with using advanced software tools
- Experience and interest in: new technologies, contact center and customer service processes, project management, data analysis, business analysis, working with voice and conversation design
- Empathy and ability to put yourself in the role of a user
- Accuracy, curiosity, inquisitiveness, and the natural ability to ask questions
- Creativity and drive to experiment and test new ideas
- Constant hunger for knowledge, learning, and self-improvement
- Independence and accountability, as we are a self-organising team
Responsibilities
- Implementing the voicebot to the client
- Building bots: Analytical work with clients and users, Discovering and defining user needs and new requirements, Prioritization of functionality, Taking care of new projects, Configuring bots with our proprietary tool
- Improving and training assistants and the AI model using our internal tools
Benefits
- Competitive pay with benefits: employment contract or B2B co-operation
- Growth mindset environment, where you can further develop your skills, budget and time set aside for professional growth
- Unique company culture based on mutual trust, honest feedback and autonomy
- Flexible working arrangements - remote / office or hybrid
- Mentoring for the first months and support in getting to know all these fascinating areas of AI and conversation design
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Please let Talkie.ai know you found this job on JobsCollider. Thanks! π