Customer Success Manager

Summary

Join Instagrid and be part of the clean-tech revolution by providing sustainable energy solutions to businesses in your region. As a Key Account Manager, you will be responsible for rolling out agreements with large customers, ensuring all their locations have a positive experience with our products, expanding your network within assigned customers, and more.

Requirements

• Successful completion of a degree or training program, ideally with a business administration or service sector focus
• At least 3 years of relevant sales experience
• Comprehensive technical understanding
• Excellent communication skills and negotiation skills
• Good presentation skills and a professional appearance
• The possibility to visit our customers on site within Germany (North, South or Middle Germany)
• Excellent German and English language skills

Responsibilities

• You are responsible for the rollout of negotiated framework agreements at major customers
• You ensure that all locations of the customers have a positive impression of our products
• You expand your network within the assigned customers
• You make known and new application possibilities beyond the various business units of our key accounts known
• You bring our customers closer to the product through training and suggestions
• To enable our customers to have a comprehensive understanding of the application of our products, you provide all important information

Benefits

• Competitive salary consisting of a fixed and variable component (additional bonus for exceeding targets)
• Flexible working hours and remote work
• 30 days of vacation
• 5 special leave days for special occasions
• Company car (electric) - also for private use and on weekends