Remote Customer Success Manager

Summary

Join us in transitioning away from combustion generators to a cleaner alternative for fast, measurable, and real outcomes. As a Customer Success Manager, you'll be the cornerstone of our relationships with key account customers, ensuring a compelling user experience and driving technology adoption among our clients.

Requirements

• A proven sales track record, ideally within the construction industry, demonstrating your ability to drive results and exceed targets
• Comprehensive technical understanding and familiarity with our product portfolio, enabling you to effectively communicate its value to customers
• Excellent communication and negotiation skills, backed by engaging presentations that captivate and persuade potential clients
• Willingness to travel within a predefined region to visit customers onsite, fostering strong relationships and understanding their needs firsthand
• Proficiency in written and spoken English, ensuring clear and effective communication with clients and colleagues
• Committed to continuous self-improvement and process optimization, seeking opportunities to enhance your skills and contribute to the success of our team

Responsibilities

• Implement negotiated framework agreements with major customers, ensuring positive impressions across all customer branches
• Expand your network within assigned customers, enabling their success with our solutions
• Promote familiar and new applications across various business units of key accounts through creativity and enthusiasm
• Provide comprehensive product training and support to users, making the product accessible and user-friendly
• Ensure customers have all necessary information for seamless product utilization, addressing inquiries comprehensively
• Drive high product utilization and ensure customers fully benefit from our solutions

Benefits

• A dynamic environment in a fast-growing structure with a very flat hierarchy
• The opportunity to join a company at the cutting edge of its field
• A laptop (Apple or Windows)
• A car allowance
• 25 days paid vacation