Remote Customer Support Specialist

Summary

Join Mudflap's Customer Support Team as an exceptional individual to help customers succeed with their trucking business. We have various shift times available, including morning, mid-shift, night shift, and 4-day shifts.

Responsibilities

• Answer incoming phone calls, live chats, and emails to assist customers with making fuel purchases, navigating the product, and anything else they may need
• Place outbound calls to follow up with customers and our truck stop partners
• Provide above-and-beyond, amazing service
• Develop an expert understanding of the Mudflap product to effectively help customers
• Work cross functionally to identify ways to enable world-class customer service at scale