Data Analyst

Summary

Join Headway's growing Data team as a Data Analyst and contribute to building a new mental healthcare system. You will be an early member responsible for analytics and insights across the organization, working with various teams to improve decision-making. Your responsibilities include defining analytics requirements, supporting operational needs through data modeling, collaborating with other analysts and engineers, and presenting data insights to non-technical audiences. This role requires significant experience in data analysis, SQL proficiency, and experience with BI tools. Headway offers a competitive salary, comprehensive benefits, and the opportunity to make a meaningful impact on mental healthcare.

Requirements

• 3+ years of full-time experience using data to surfacing key insights and recommendations from data, solving real world problems, and supporting decision making within growth, product, revenue, or operations teams
• 2+ years of full-time experience at a high-growth technology startup
• You are adept at building relationships with the people you work with
• Proficient in SQL, developing and documenting data models, and experience managing a modern BI tool like Metabase or Looker
• Willingness to “do the dishes” - no task is below you, and you’re willing to do what’s needed and leverage different skill-sets to make partner teams and the overall business successful
• Inherent curiosity and analytical follow-through - you can’t help but ask “why?” and love using data and logic to explore potential solutions
• A self-starter mentality with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
• You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability

Responsibilities

• Become a trusted strategic partner to our operations and business teams (growth, revenue, and customer success), and work with them to define analytics requirements, identify important questions, and help answer them with data
• Support the operational needs of business stakeholders by delivering high-quality output from data modeling and reverse ETL
• Collaborate with Data and Product Analysts, Data Engineers, Data Scientists, and stakeholders across the company to model data in a scalable way and present it in an impactful and digestible way that leads to better business decisions
• Tell compelling stories through data, articulating technical information to a non-technical audience

Preferred Qualifications

• Experience with Palantir Foundry, Snowflake, and/or dbt
• Fluency with Python or another language for statistical analysis
• Prior experience working with Operations or as an Operations Analyst

Benefits

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development