Senior Data Operations Analyst

Summary

Join Veeva Systems, a leading industry cloud company, as a Senior Data Operations Analyst on the Veeva Compass Product Team. You will play a crucial role in maintaining the integrity and quality of the Master Data Management (MDM) system, ensuring consistent and accurate data across the Compass suite of data products. This position involves contributing to data governance initiatives, defining data quality metrics, analyzing data sets to identify issues, and collaborating with engineering and product teams to implement solutions. You will also be responsible for onboarding new data sources, maintaining documentation, and ensuring the accuracy and up-to-dateness of information within the Terminology Reference Library (TRL). This role requires a strong understanding of MDM principles and experience working with MDM systems in a user or subject matter expert capacity.

Requirements

• Demonstrated experience supporting or contributing to data governance efforts, including defining data standards, taxonomies, naming conventions, and documentation to improve data quality and consistency
• Familiarity with master data management (MDM) concepts and experience working with MDM systems (e.g., Veeva Network, Informatica) in a user or stakeholder role
• Hands-on experience onboarding new data sources, including data profiling, metadata assessment, validation, and quality control
• Strong analytical and problem-solving skills, with experience designing or supporting processes for managing reference or master data across systems
• Experience working with healthcare terminology data such as ICD-10, CPT/HCPCS, and NDC
• Proficient in SQL for querying, analyzing, and validating large data sets
• Comfortable collaborating across teams to define data requirements and support ongoing improvements to data quality and reliability

Responsibilities

• Support the implementation of MDM-related strategies and practices that help ensure high-quality, consistent, and standardized reference data across Compass products
• Contribute to data governance efforts by helping define and maintain standards, documentation, and stewardship models for master health data domains
• Develop a deep understanding of key health data domains—such as drugs, diagnoses, procedures, labs, and payers—to define data quality metrics and monitor performance
• Analyze data sets to identify quality issues and partner with engineering and product teams to design and implement solutions
• Create and maintain clear documentation of data dictionaries, taxonomies, definitions, attributes, and mappings across internal and external data sources
• Collaborate with Compass Product Managers and Engineers to support scalable, automated data processes that ensure trusted data delivery
• Assist in bringing new data sources into the Terminology Reference Library (TRL), Veeva’s MDM system, and improve existing data categories, while also handling routine operations to ensure information remains accurate and up to date

Preferred Qualifications

• Advanced Excel (XLOOKUPs, Pivot Tables, Etc.)
• Experience working in Veeva Network
• Experience working in AWS
• Experience in the Life Sciences industry

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program