Remote Dynamics 365 Customer Engagement Sales Executive

Summary

Join our growing team as a driven & self-motivated Microsoft Dynamics 365 Sales Executive to manage and run entire sales cycles for Microsoft Dynamics ERP & CRM solutions, building relationships with clients and identifying possible opportunities within the market.

Responsibilities

• Develop and maintain an understanding of the Microsoft Business Applications, Modern Work, and Data/AI market to include key competitors, ISVs, and industry trends
• Industry expertise in Manufacturing, Supply Chain Management, Retail and/or medical device
• Document, understand, and communicate the buying process by developing a mutual plan for clients
• Create and communicate the mutual plan with the prospect and internal team
• Manage project estimate and scope by working with delivery counterparts
• Perform contract negotiation and manage redline process
• Administer detailed contract management for all clients and prospects including but not limited to the SOW, MSA, referral agreements, mutual non-disclosures, and support agreements
• Ensure timely and accurate data is maintained on all leads, opportunities, accounts, and contacts
• Manage sales opportunities for new and existing clients that include software, consulting services, and support services
• Identify and qualify the opportunities and clients that fit the Stoneridge values
• Create and maintain strategic relationships with clients by providing support, information, and guidance
• Collaborate effectively with all internal resources (ie. EM, PM, Leadership, etc)
• Manage sales to delivery handoff to ensure the delivery team is setup for success
• Document company details of the client when assessing their needs for future visibility to other departments and teams
• Understand and appropriately manage client escalations
• Achieve key metrics including Sales Goal, Revenue Goal, and Client Add Goal
• Leverages knowledge and experiences to find and encourage win-win solutions with team members and clients
• Mentors and develops team members in your area of expertise by providing guidance, support, and training to enhance their functional skills and professional growth
• Organizes tasks and projects efficiently and sets clear goals to ensure timely completion
• Makes effective decisions and recommendations for Stoneridge Software and our client's best interests
• Delivers high-quality work within established deadlines, ensuring accuracy and attention to detail
• Prioritizes self-development by attending training or self-learning to enhance skills and expertise
• Instills trust through honesty, integrity, and respect, modeling the organization’s values and vision
• Fosters and champions psychological safety and a positive team environment