E-Commerce Specialist

Summary

Join Wing's team as a Bilingual E-Commerce Specialist and contribute to redefining the future of work for companies worldwide! As a remote worker, you will manage website operations, customer inquiries, product listings, and more. With a focus on e-commerce, website maintenance, and related industries, this role requires strong communication skills, content management experience, and knowledge of Shopify, Amazon, and eBay platforms.

Requirements

• At least 1 year experience in eCommerce, website maintenance, and related industries
• Experience with content, product, and inventory management
• Experience with SEO & knowledge of non-technical SEO best practices
• Skills and knowledge of Shopify, Amazon & eBay platforms
• Excellent English communication skills, both written and verbal (at least B2 levels)
• Strong copywriting and editing skills
• Experience with using Google Analytics for project management and reporting
• Proficient in MS Office, esp. Excel
• Knowledge of CSS Media queries

Responsibilities

• Manage the overall operation of the website and maintain a seamless user experience
• Respond to customer inquiries and concerns and provide assistance with customer selections
• Optimize product listings and content with detailed descriptions, visual assets, and specifications
• Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses
• Collaborate with internal teams on developing concepts, layouts, and promotional activities
• Set prices in accordance with industry trends and sales strategy
• Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery
• Develop and maintain initiatives for PPC advertisement campaigns & social media engagement
• Ad hoc tasks

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program