Remote Enterprise Project Manager

Summary

Join Onit as an Enterprise Project Manager and play a key role in the successful launch and delivery of client-facing projects. You will manage the full project lifecycle, from implementation to expansion projects and change orders, ensuring projects are delivered within scope, time, cost, and quality. This hands-on role involves regular client interaction, status updates, issue resolution, and close collaboration with delivery resources. You will contribute to status reporting, issue escalation, and best-practice development, reporting to the Professional Business Unit Lead. The position requires strong project management skills, excellent communication, and experience in client-facing services delivery. Success in this role demands a proven track record of managing multiple projects simultaneously and delivering exceptional results.

Requirements

• Solid organizational skills including attention to detail and multi-tasking. Must be organized, flexible and able to manage multiple initiatives simultaneously
• Excellent client facing and internal communication skills. Strong interpersonal, verbal and written communication, presentation, and technical communication skills
• Ability to assimilate and analyze information efficiently and effectively
• Experience in leading project teams and collaborating with team members
• Skilled in MS Office, Smartsheet, and other equivalent project management software
• Bachelor's degree or equivalent
• 8+ years serving in a client-facing services delivery role in systems applications consulting and project management, either internally via an IT organization or externally with a consulting firm or software provider
• Experience in areas of Software as a Service (SAAS), customer relationship management, financial management, contract admin and negotiation, policies and procedures, proposals, business development and/or program management

Responsibilities

• Manage the execution of multiple client-facing projects supporting the implementation, configuration, and/or integration of Onit’s platform solution and products
• Create and maintain project workplan based on scope of implementation and help ensure assigned projects are delivered on-time, within scope and within budget
• Schedule project kick-off and project initiation activities with client and internal resources
• Plan, lead, and facilitate meetings and reviews (formal and informal); includes creating agendas, helping project members stay on task, and documenting information / decisions
• Keep abreast of project progress and identify early warning signs of troubled projects; intervene and escalate as required
• Monitor project scope and initiate change orders when needed
• Work on diverse problems requiring creative solutions by leveraging knowledge, experience and help of others.  Demonstrate strong understanding of Onit products and platform
• Communicate with customer team in an organized and knowledgeable manner; handles conflict appropriately
• Forge strong partnerships with customers, colleagues, and implementation partners
• Work with internal team leaders to drive timely and appropriate assignment of Onit resources to projects
• Create and maintain project documentation to track and report progress and issues
• Report on assigned project health via dashboard and spreadsheets including scope, schedule, and budget to senior members of the Onit cross-functional leadership team
• Able to work independently on routine and new activities
• Support efforts to identify project management, project execution, and internal process improvements and establishment of best practices

Preferred Qualifications

• Knowledge of and success performing in a role within a Project Management Office for large programs
• Experience with legal operations processes and supporting technologies
• Current PMP certification or equivalent experience