Remote Field Application Engineer

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quadric.io

πŸ“Remote - Japan

Job highlights

Summary

Join our team as a Field Application Engineer and work closely with Business Development, Product, and Engineering to provide technical customer support. This role requires excellent communication skills, system debugging, coding, and scripting expertise.

Requirements

  • Bachelor’s in computer science and/or Electronics Engineering field
  • Minimum 3+ years experience working with customers/business development supporting SDKs
  • Must be able to demonstrate basic knowledge of software perception systems, and/or Computer Vision
  • Proficiency in Python
  • Experience describing, building, running and deploying Docker containers
  • Experience with Linux or Unix based operating systems
  • Experience with at least one of the following neural network / machine learning frameworks: PyTorch, Tensorflow, Tensorflow-Lite
  • Experience quantizing, running and debugging neural networks with ONNX runtime a plus
  • Experience supporting parallel C / C++ languages a plus (CUDA, OpenVX, NEON, etc.)
  • Solid understanding of intermediate git concepts such as branching, rebasing, merge conflict resolution, etc

Responsibilities

  • Work with Business Development to sell the technology from quadric.io
  • Work with customers to install SDK and algorithms and analyze customer systems to determine the best HW/SW solutions for their system
  • Analyze technological problems brought in by customers and communicate with engineering for the best solution
  • Work with business development to prepare technical proposals and statements of work, working with the customer to gather requirements
  • Set up regular technical discussions with customers to help them understand quadric deliverables and resolving customer issues with engineering support as well as conduct regular follow-up and monitoring
  • Deliver periodic training sessions
  • Coordinate with the Sales and Engineering team in designing proper application systems and formulating the product specifications according to the customer's needs
  • Interface with product marketing and engineering
  • Conduct project feasibility studies

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Work From Home
  • Stock Option Plan

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