Inbound Sales Representative

Summary

Join ZenBusiness as an Inbound Sales Representative and contribute to exceptional customer experiences while driving sales growth. You will assist customers via phone and email, guiding them through the sales process using the ZenBusiness Sales Methodology. Responsibilities include informing and closing sales, managing the sales pipeline, maintaining professionalism, and accurately updating customer information in Salesforce. The role requires a high school diploma or GED, proven sales success, excellent communication skills, and strong problem-solving abilities. ZenBusiness offers a remote work environment with a supportive team culture and competitive benefits.

Requirements

• Minimum High School Diploma/GED required
• Proven experience meeting and exceeding sales metrics
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-centric mindset
• Ability to work in a fast-paced environment and adapt to changing priorities

Responsibilities

• Assist customers through phone and/or email inquiries, guiding them through the sales process using the ZenBusiness Sales Methodology. Be a trusted advisor and a problem solver
• Provide customers and prospects with comprehensive information about ZenBusiness products and services. Utilize effective sales techniques to close deals and exceed sales targets
• Maintain an engaged pipeline with prospective customers by setting future check-in appointments and followups
• Maintain a high level of professionalism in all interactions with potential clients. Strive to establish a "WOW Experience" with each interaction, leaving customers satisfied
• Update and maintain accurate customer information within Salesforce during and after each customer contact. Ensure that all customer records are up-to-date and complete
• Stay updated on ZenBusiness products and services, as well as industry trends. Take the initiative to expand your industry knowledge continuously

Preferred Qualifications

• Proficiency in Salesforce or similar CRM software is a plus
• Sales experience in a contact center
• MacOS and G-Workspace knowledge is a plus!
• Experience with Google File Stream, Docs, Sheets, and Adobe DC
• Legal industry experience is a plus!
• An entrepreneurial spirit is a plus!
• A passion for learning and self-improvement

Benefits

• PTO
• Company Paid Medical and Vision Coverage for Employees and Dependents
• Dental
• Disability
• Life Benefits
• 401K + matching
• 10 Paid Holidays
• Parental Leave
• Military Leave
• Employee Assistance Program
• Pet Insurance
• Stock Options
• Paid Parking*