Inbound Sales Representative

Summary

Join a remote company based in Austin, Texas, as an Inbound Sales Representative. Assist customers through phone and/or email inquiries, guide them through the sales process, and maintain accurate customer information within Salesforce. The role requires full-time availability during operating hours.

Requirements

• Minimum High School Diploma/GED required
• Proven experience meeting and exceeding sales metrics
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-centric mindset
• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in Salesforce or similar CRM software is a plus
• A passion for learning and self-improvement

Responsibilities

• Assist customers through phone and/or email inquiries
• Guide customers through the sales process using the ZenBusiness Sales Methodology
• Be a trusted advisor and problem solver
• Inform and close sales
• Maintain an engaged pipeline with prospective customers
• Set future check-in appointments and followups
• Maintain a high level of professionalism in all interactions with potential clients
• Establish a 'WOW Experience' with each interaction, leaving customers satisfied
• Update and maintain accurate customer information within Salesforce during and after each customer contact
• Ensure that all customer records are up-to-date and complete
• Stay updated on ZenBusiness products and services, as well as industry trends
• Take the initiative to expand your industry knowledge continuously

Benefits

• Competitive salaries
• Benefits, equity, and the opportunity to tackle interesting challenges that have a positive impact
• PTO
• Company Paid Medical and Vision Coverage for Employees and Dependents
• Dental
• Disability
• Life Benefits
• 401K + matching
• 10 Paid Holidays
• Parental Leave
• Military Leave
• Employee Assistance Program
• Pet Insurance
• Stock Options