Remote Law Enforcement Response Specialist

Summary

Join MediaLab's growing team as a Law Enforcement Response Specialist, handling legal requests and processes from law enforcement agencies, organizing records, and contributing to internal procedure refinement.

Requirements

• 2+ years of experience in a legal compliance role, preferably involving interaction with law enforcement agencies
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Familiarity with legal processes and documentation
• Ability to handle sensitive information with discretion and professionalism
• Strong problem-solving skills and attention to detail
• Experience in developing and refining internal procedures and policies
• Flexibility to adapt to changing legal requirements and priorities
• Experience with Zendesk for managing and tracking requests

Responsibilities

• Receive and process legal documents such as search warrants, subpoenas, and other legal inquiries from law enforcement agencies
• Respond to general inquiries about our legal processes and ensure compliance with legal standards
• Organize and maintain records of court appointments and legal documents
• Act as a liaison between MediaLab and law enforcement agencies, ensuring timely and accurate communication
• Develop and refine internal procedures for handling legal requests, ensuring alignment with current legal standards and best practices
• Work closely with Legal, Support, Product, and Engineering teams to streamline processes and ensure effective communication
• Maintain confidentiality and handle sensitive information with discretion