Remote Managed Services Engineer, Virtualization, Backup and Disaster Recovery

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company’s mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

The Managed Services | Virtualization | Backup and Disaster Recovery Engineer will support the client’s virtualized environments and backup/disaster recovery systems. This role requires managing, monitoring, and troubleshooting virtualization platforms such as VMware, Nutanix, and Citrix as well as backup solutions such as Veeam, Commvault, and HYCU. The engineer will ensure optimal performance, perform regular maintenance, and manage system upgrades and backups. Responsibilities include failover testing, compliance reporting, and assisting with virtualization and disaster recovery planning and design.

What You’ll Do:

• Virtualization Management & Support:
  • Perform regular maintenance, system recovery, and firmware updates for VMware, Nutanix, and Citrix environments.
  • Troubleshoot virtualization issues and optimize system performance
  • Manage virtual desktops and applications in Citrix, including resolving connectivity and server issues.
  • Plan and execute system upgrades with minimal downtime
• Backup & Disaster Recovery:
  • Oversee daily backup replication and backup copy jobs using Veeam, Commvault, and HYCU platforms.
  • Troubleshoot and resolve failed backup jobs, conducting root cause analysis and coordinating with vendors.
  • Perform file, folder, and SQL database restores, and conduct regular restore and failover testing.
  • Implement security fixes and validate security for backup and disaster recovery environments.
• Compliance & Reporting:
  • Generate compliance reports for virtualization and backup environments, ensuring adherence to industry standards and timelines.
  • Assist in designing and implementing virtualization and disaster recovery strategies in collaboration with the client.

Qualifications & Interests:

• Education: Bachelor’s degree in IT or a related field

• Experience: 3-5 years in virtualized infrastructure and backup/disaster recovery management

  • Strong experience with VMware (vCenter, ESXi), Nutanix, Citrix, and enterprise storage systems such as NetApp, Pure Storage, Dell, and HPE.
  • Proficiency in troubleshooting virtualization environments and managing backup solutions (Veeam, Commvault, HYCU) in both Windows and Linux server environments.
  • Knowledge of disaster recovery principles, including failover testing, data restoration processes, and disaster recovery planning.

• Technical Skills:

  • Strong experience with VMware (vCenter, ESXi), Nutanix, Citrix, and enterprise storage systems such as NetApp, Pure Storage, Dell, and HPE.
  • Proficiency in troubleshooting virtualization environments and managing backup solutions (Veeam, Commvault, HYCU) in both Windows and Linux server environments.
  • Knowledge of disaster recovery principles, including failover testing, data restoration processes, and disaster recovery planning.

• Certifications: VMware (VCP), Nutanix (NCP), Citrix (CCA-V), or relevant backup certifications (e.g., Veeam Certified Engineer, Commvault Certified Engineer, NetApp CDA, etc.) preferred

The Perks:

• Comprehensive medical, dental, and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Estimated Pay Range

$54,200—$78,700 USD

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.