Remote Systems Engineer

Summary

Conversant Group is seeking highly motivated Technical Leaders and Engineers for Fenix24 to provide ongoing incident response and disaster recovery support. The role involves working directly with clients to respond to security incidents and assist forensics teams. The job requires 5+ years of IT infrastructure engineering experience, 3+ years of installing and restoring endpoint security tools, and a bachelor's degree in relevant fields.

Requirements

• 5+ Years of relevant IT infrastructure engineering experience
• 3+ years installing and restoring endpoint security tools
• 3+ years experience with perimeter security firewalls
• 3+ years installing, operating and restoring Microsoft Exchange and Office 365
• 3+ years installing, operating and restoring Microsoft Windows Server operating systems
• 3+ years installing, operating and restoring Microsoft Windows workstation operating systems

Responsibilities

• Installation, maintenance, and configuration of virtualization technologies (VMware vSphere/ESXi, Microsoft Hyper-V)
• Installation, maintenance, and configuration of Microsoft Windows Operating Systems (Server 2012/2016/2019, Windows 7/10)
• Troubleshooting & Restoration of windows domain services including but not limited to: FSMO Roles, DNS, Group Policy, DHCP and DFSR
• Experience with enterprise networking equipment (Fortinet, Cisco, Meraki, Sonicwall, Palo Alto, etc.)
• Installation & configuration of backup software, including Veeam, Datto, Unitrends, Acronis, etc
• Restoring & Troubleshooting email infrastructure, including versions of Microsoft Exchange (2013, 2016, 2019)
• Installation and configuration of SAN and server technologies (Cisco UCS, Dell PowerEdge, HPE ProLiant, Nimble, etc.)
• Restoration and operation of Cloud Infrastructure such as Microsoft Azure, AWS, etc
• Restoration, installation and operation of Two-Factor and Multi-Factor services such as Okta, DUO, Microsoft Authentication, Ping, RSA, etc
• Restoration and operation of remote gateway solutions such as Citrix, VMWare Horizon, F5, etc
• Restoration of endpoint applications and security controls (VPN infrastructure and clients, EDR/XDR Applications e.g. Crowdstrike, FortiEDR)

Preferred Qualifications

• Previous experience on a Managed Services team is a plus!
• Previous experience with Incident Response and Disaster Recovery a PLUS!

Benefits

• Internal and external learning & development opportunities, including career advancement
• Competitive compensation & benefits
• Scheduled & flexible PTO programs
• Fully remote work options
• Family friendly programs
• Care packages
• Regular team building events