Remote French Speaking Systems Engineer

Summary

Join the world's first Civilian Cybersecurity Force as a Technical Leader/Engineer in Fenix24, providing ongoing incident response and disaster recovery support to clients. Work directly with clients to restore services, assist forensics teams, and collaborate with engineering, sales, and project management teams.

Requirements

• 5+ Years of relevant IT infrastructure engineering experience
• 3+ years installing and restoring endpoint security tools
• 3+ years experience with perimeter security firewalls
• 3+ years installing, operating and restoring Microsoft Exchange and Office 365
• 3+ years installing, operating and restoring Microsoft Windows Server operating systems
• 3+ years installing, operating and restoring Microsoft Windows workstation operating systems
• Previous experience on a Managed Services team is a plus!
• Previous experience with Incident Response and Disaster Recovery a PLUS!
• Excellent analytical, organization, and problem-solving skills
• Demonstrated ability to plan, organize, train, evaluate and direct work of less experienced staff
• Demonstrated strong written and oral communication skills, including strong relationship building skills
• Ability to form relationships across all levels of the company while modeling Conversant’s culture and values

Responsibilities

• Installation, maintenance, and configuration of virtualization technologies (VMware vSphere/ESXi, Microsoft Hyper-V)
• Installation, maintenance, and configuration of Microsoft Windows Operating Systems (Server 2012/2016/2019, Windows 7/10)
• Troubleshooting & Restoration of windows domain services including but not limited to: FSMO Roles, DNS, Group Policy, DHCP and DFSR
• Experience with enterprise networking equipment (Fortinet, Cisco, Meraki, Sonicwall, Palo Alto, etc.)
• Installation & configuration of backup software, including Veeam, Datto, Unitrends, Acronis, etc
• Restoring & Troubleshooting email infrastructure, including versions of Microsoft Exchange (2013, 2016, 2019)
• Installation and configuration of SAN and server technologies (Cisco UCS, Dell PowerEdge, HPE ProLiant, Nimble, etc.)
• Restoration and operation of Cloud Infrastructure such as Microsoft Azure, AWS, etc
• Restoration, installation and operation of Two-Factor and Multi-Factor services such as Okta, DUO, Microsoft Authentication, Ping, RSA, etc
• Restoration and operation of remote gateway solutions such as Citrix, VMWare Horizon, F5, etc
• Restoration of endpoint applications and security controls (VPN infrastructure and clients, EDR/XDR Applications e.g. Crowdstrike, FortiEDR)

Benefits

• Internal and external learning & development opportunities, including career advancement
• Competitive compensation & benefits
• Scheduled & flexible PTO programs
• Fully remote work options
• Family friendly programs
• Care packages
• Regular team building events