Remote Marketing Cloud Solution Architect

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.

Position Summary:

Rate: $75 - $85 hourly on 1099

The Marketing Cloud (MC) Solution Architect Freelancer leads one or more work streams in enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce Marketing Cloud product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment. We have projected this role to last 4 to 5 months.

Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.

Essential Duties and Responsibilities:

• Serve as the technical leader for Salesforce MC projects remotely and occasionally onsite at client locations
• Translate business requirements into well-architected solutions that best leverage the Salesforce MC (Engagement, Personalization, Intelligence, Account Engagement, Data Cloud) platform and products
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
• Design and lead the execution of test plans to ensure a quality solution is delivered
• Follow and understand new Salesforce MC product and technical capabilities resulting from product releases and acquisitions
• Provide expertise during sales efforts to estimate the technical level of effort
• Participate in marketing events (e.g. sales meetings)
• Demonstrate thought leadership through publishing, public speaking and client presentations
• Coach and mentor junior technical and functional team members

Qualifications:

• 5+ years of consulting experience in Marketing Cloud products (Journey Builder, Email Studio, Mobile Studio, Data Cloud, Personalization, Intelligence, etc.)
• Demonstrated functional and technical knowledge in implementing Salesforce Marketing Cloud solutions
• Knowledge and working experience with scripting languages (AMPscript, SSJS), SQL, API (REST and SOAP), email development and design (HTML and CSS)
• Proven track record of designing and optimizing business processes and integrate business processes across disparate systems
• Excellent client-facing written and verbal communication skills
• Familiarity of the Salesforce Customer 360 suite, including Sales, Service, Commerce, Marketing, Mulesoft and Analytics
• Ability to collaborate with client stakeholders to define requirements, goals, and set expectations on tasks that you and your team will be responsible for

Education/Experience

Bachelor’s degree from four-year college or university.

Certificates and Licenses:

Salesforce Certified Marketing Cloud Administrator

Salesforce Marketing Cloud Consultant

Salesforce Marketing Cloud Developer is a plus

Salesforce Data Cloud Accredited Professional is a plus

Any other Salesforce Certifications a plus

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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