Remote Network Release Manager

Summary

Join our team as a Network Release Manager in Kuala Lumpur, working full-time in a WFH mode. The ideal candidate will have 3+ years of experience in technical roles supporting network projects/programs and possess strong leadership skills, ability to manage risk, and excellent communication skills.

Requirements

• 3 years+ experience required in Technical role supporting network project/programs
• Leadership: be a self-starter, self-directed and shows initiative
• Focused on execution, delivery, and commitment to dates. Ability to work in a high-paced environment
• Experience with Microsoft Office Suite
• Can manage risk; is a good decision maker
• Understands the big picture; can relate to the firm’s strategy and actions and how they support our business results
• Demonstrates ownership: Is accountable and can influence/hold others accountable (professionally)
• Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally
• Organized and detail-oriented
• Have a strong technical acumen
• Ability to partner with others for the good of the initiative
• Role-specific Requirements: Bachelor’s degree in engineering, computer science, business or a finance-related field/technical training. Must have strong analytical skills
• Familiar with relevant technologies

Responsibilities

• Must have the ability to understand and translate business requirements into engineering and/or implementation details
• Ability to manage Network technical/engineering/implementation resource tasks and service delivery
• The candidate must have excellent client interfacing skills, vendor/third-party resources, strong verbal and written communication skills and ability to work with all levels of management
• Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level if needed
• Accountable to manage the “end-to-end” successful technical or solution delivery of assigned tasks partnering with Network engineering/implementation teams, program/project manager or directly with the requestor
• Takes direct accountability for the engineering resources and all assigned work tasks. Is accountable for the RQM/Release and Deployment tasks (prior to; up to, during and post the change window through Production Day-One)
• Develops, tracks, reports, and manages engineering delivery tasks

Preferred Qualifications

• Industry Certifications in PMP, ITIL, Agile Methodology are strongly preferred, technical certifications such as CCNA are a plus
• Experience with Change Management and CAB processes and procedures a must
• Strong background in IT service delivery role
• Financial services experience (Insurance, Banking, Investment banking)
• Ability to be nimble and flexible; prioritize workload, proactively react to issues and consistently react to shifting deadlines
• Ability to create meaningful data that contributes to the Change Management and Service Delivery processes
• Experience with Jira, Confluence, Lean-Agile, Scrum, Kanban, SAFe Agile methodologies