Remote Onboarding Agent

Summary

Join Sauce, a premier restaurant technology platform, as an Onboarding Specialist to help businesses grow with Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology.

Requirements

• You have strong B2B communication skills and speak confidently with other business owners or leaders
• Some sales experience would be highly preferred (our onboarding team upsells new products and renewals for our customers!)
• English-Speaking, but Bilingual would be a plus (English + Spanish)
• You're a hard worker, quick learner and stay very organized with your tasks
• You work quickly and efficiently, as the pace in the onboarding organization can be quick at times

Responsibilities

• Proactively reach out to restaurant customers to get them live on the Sauce platform using the onboarding checklist
• Stay connected and be in the know with your customers to anticipate their needs as they happen
• Stay and work in an organized manner to help stay on top of issues that arise
• Receive and assist live help requests from Customer Success and/or Sales
• Upload links on different platforms like Wordpress, Go Daddy, Square, etc
• Communicate constantly with Customer Success and/or Sales to remain in the know of who they are working with and who may be coming on board soon
• Daily Google support
• Stay organized with your Hubspot Onboarding (OB) ticket board

Benefits

• Strong & Competitive Compensation Package
• Flexible/Remote work environment
• Paid Time Off Policy