Remote Principal DevOps Engineer

interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

Get To Know Us First!

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/ cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industryspecific IVA that can achieve over 90% accuracy on Day-1. We are 150+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1800% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team

Careers - https://interface.ai/open-positions

LinkedIn - https://www.linkedin.com/company/interface-ai

Do You Make the Cut?

Principle DevOps Engineer

• Should have 10+ years of work experience as a DevOps Engineer.
• Responsible for creating software deployment strategies that are essential for the successful deployment.
•  Principle DevOps Engineer is accountable for designing, building, and optimising automation systems that help to execute business web and data infrastructure platforms.
•  Hands on experience maintaining and using build systems (Jenkins, Artifactory)
• 2+ years working with Python, maintaining and creating scripts. • Hands on experience in Docker, Kubernetes and Ansible.
•  Strong experience in cloud (AWS)
• Should have experience in setting up infrastructure from the scratch

Hands on experience with scalability, deployment optimisation, high-availability, fail-over strategies -  Hands on experience with Unix systems (bash, scripting) • Involved in planning for high availability, disaster recovery and compliance - Responsible for the Infrastructure maintenance, availability, performance & cost reduction - Automate tasks and monitoring systems to continuously improve our systems - Develop scripts and tools to make our infrastructure resilient and efficient -  Understand our applications and services and keep them running smoothly - Strong experience in Kubernetes and Helm - Should be able to architect the Infra. -  Project manage large projects. Convert large requirements into tasks, distribute to the team and make sure the execution is done as expected. -  Should be able to drive the projects technically with the team members - Manage multiple initiatives in the team - Work with management and the team to plan and execute projects.

Benefits - Remote First Policy - Comprehensive Insurance Policy -  A chance to have a big impact early in your career

At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not  discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.