Remote Process Quality Manager

Job Description

The Process Quality Manager (PQM) is responsible for facilitating continuous process improvement within the organization. They conduct analyses of company wide policies, processes, training and documentation in addition to creating recommendations based on internationally recognized standards. The PQM acts as the lead for quality related efforts such as a Quality Management System as defined by ISO 9001 and supports quality requirements related to other relevant standards (e.g. ISA/IEC 62443, ISO 27001, SOC 2, etc.). This is a fulltime position with remote, hybrid and on-site opportunities available.

Responsibilities:

• Lead Inductive Automation through the industry standard Process Improvement Maturity Levels
• Lead designated certification efforts including but not limited to: planning, implementing, obtaining and maintaining as needed
• Work with division representatives and process owners to improve, streamline and document processes
• Create and deliver internal training on quality, process and risk management
• Create, maintain and update key internal process documentation
• Create, maintain and update enterprise risk management program and process improvement documentation
• Identify, document and maintain a listing and flowchart for the full lifecycle of processes and sub-processes
• Identify and build relationships with interested parties to monitor and improve workflows and product delivery
• Conduct internal audits and performance evaluations to verify processes and controls are producing the desired deliverables
• Facilitate blameless inquiries and root cause analysis for non-conformities
• Generate recommended corrective actions to address shortfalls identified during reviews and audits
• Create and present QMS findings and recommendations to the entire staff including C-Suite leadership
• Respond to customers on questionnaires regarding matters of quality; facilitate corrective actions and recommendations across the organization
• Assist staff in creating the tools, techniques and procedures needed to ensure formal quality is a conscious effort throughout the software development lifecycle and organization within the scope of the QMS
• Identify and remove unneeded bureaucracy, simplify unproductive processes and facilitate standardization as needed
• Execute, track and follow-up on tasks from both customers and third party vendors

Requirements:

• Bachelor’s degree in a Science or Engineering field
• Master’s degree in a technical or process oriented field OR
• MBA coupled with QMS implementation and maintenance experience OR
• Professional Engineer (PE) with software engineering experience
• Experience (5 years required, 10 years preferred):
• Leading cross-divisional working groups at a medium or larger organization
• Delivering products in a regulated field (pharmaceutical, healthcare, energy, nuclear, transportation)
• Delivering software in accordance with QMS requirements
• Creating and maintaining externally auditable artifacts; comfortable with external audits
• Presenting to executive leadership
• Knowledge Management and/or Information Management experience is preferred
• Cybersecurity experience is preferred
• Understanding of Software Development methodologies, especially Agile is valued

$150,000 - $150,000 a year

Pay

Based on the Sacramento region, the new hires target salary for this role is $150k.

Inductive Automation’s ranges are market-driven and set to allow for flexibility. Although it is not typical for an individual to start at the top end of the range for the position, compensation decisions are dependent on: the facts and circumstances of each case, work location, job-related skills, experience, relevant education or training; and other business and organizational needs.

About Us

Who are we?

Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration.

Why Choose Inductive Automation?

Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment.

We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That’s why diversity, fun, and flexibility are ingrained into our work culture.

Good people can make a difference from anywhere, so Inductive Automation facilitates remote work flexibility from most locations in the U.S. We’ll provide you with the exciting work and high-quality computer equipment, and leave the “where” part up to you.

We honor 40-hour work weeks mindful of your local time. Plus, we keep you connected and engaged with virtual social events and professional development time baked into the schedule.

Benefits and Perks

100% Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance.

Remote Flexibility: Work from home, in our beautiful office, or a combination of both. It’s up to you.

Work/Life Balance: Create a work schedule that fits your needs and your local time zone.

Paid Time Off: Receive paid holidays, vacation, and sick time.

401k with Match: Save for the future with our company-matching 401k program.

World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball.