Remote Product Analyst III

Summary

Join Calendly's Product Analytics team as a Product Analyst and empower the company with strategic insights into user funnel dynamics and critical business metrics. As a key player in the Engineering team, you will steer release measurement and experimentation initiatives, aligning efforts with the broader context of Calendly's business.

Requirements

• At least 5+ years of experience in a product analytics, growth, strategy, decision science, or insights role
• Previous experience at a SaaS company strongly preferred
• A track record of helping cross-functional teams identify and prioritize analytics initiatives and experimentation opportunities that will deliver high-quality, data-driven insights in a timely manner using the appropriate methodologies
• Experience working with large scale data
• Advanced SQL Skills
• Deep knowledge of A/B testing statistics
• A proven ability to learn new tools and technologies quickly
• Previous experience working with financial models and data strongly preferred
• An ability to translate complex topics and tools into easy to understand concepts to create scalable self serve analytics models and mentor more junior members of the team
• An ability to build relationships, be persuasive and influential within and across immediate working groups
• Comfortable with ambiguity in a rapidly growing and changing organization
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Responsibilities

• Partner with cross-functional teammates to define analytics and experimentation roadmaps, define KPIs, review results and business impact, and opportunity size future product initiatives; align analytics and research activities to inform decision-making and action
• Effectively communicate findings, results, and recommendations to leadership, product teams, and the company, tailoring the message to fit the needs of the audience you’re presenting to
• Help identify themes in analytics needs produce scalable solutions to help us make more informed decisions
• Lead efforts to roll out new practices or programs across the product organization to help us strengthen our analytics practice; these may include things such as data governance, experimentation and release strategy, and KPI definition
• Work closely with Finance team to empower financial models with product and business insights and trends
• Ensure data and insights are timely, trustworthy, and actionable to drive decisions across Calendly
• Represent the voice of the business goals and growth levers among cross-functional partners and stakeholders by highlighting product performance, retention drivers, user behaviors, and synthesize findings across multiple channels of data and customer feedback
• Apply quantitative methods to uncover insights (including, but not limited to experimentation, statistical analysis, cohort analysis, retention analysis, growth models, cluster analysis, and segmentation)
• Synthesize large behavioral data sets and partner with Product Insights Researchers to create a complete picture of the Calendly customer, their behaviors, and needs
• Create and maintain key dashboards in our BI platform and specify data integrations, tables/views, and/or gaps necessary to conduct robust cross-channel and cross-platform analysis