Remote Project Manager, Informal Security

Summary

Join Informal Systems as a Project Manager to deliver complex projects in a service environment and work with technical experts in distributed systems, blockchain, and formal verification.

Requirements

• 5 + experience in project management, particularly in service delivery or consulting
• Experience in security, blockchain, or distributed systems related services
• Experience working with global cross-functional teams
• Experience identifying and upselling follow on services
• Strong ability to collaborate with diverse teams and stakeholders
• Excellent problem-solving skills and a proactive approach to risk management
• Exceptional communication and organizational skills
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment

Responsibilities

• Innovate and implement creative solutions to ensure exceptional project delivery and client satisfaction
• Collaborate with Engineering Manager to define project delivery requirements including staffing, project plans, and deliverables prior to kickoff
• Ensure all project onboarding requirements are met before kickoff
• Manage daily operations of project progress and, performance, providing regular updates to stakeholders and clients
• Identify potential project risks and develop strategies to mitigate them
• Review deliverables prior to client presentation to ensure quality and compliance with company standards
• Ensure adherence to service- level agreements (SLAs) and client requirements
• Collect and analyze client feedback on audit services to enhance quality and thoroughness
• Collaborate with the Engineering Manager and BizOps Lead to refine operational policies and procedures, minimizing bottlenecks
• Proactively seek opportunities for upselling and expanding service offerings to maximize client value

Benefits

• A unique, caring and friendly culture (learn more about how we work here )
• 25 days (5 weeks) of paid vacation annually, plus 3 Spiritual Days
• Company closure from December 25th to January 1
• Annual Lifestyle benefits (reimbursements for gym memberships, fitness equipment, etc)
• A remote-first, flexible work environment
• A home-office stipend to set you up for success
• Annual company retreats
• Paid parental leave