Linguistic Quality Manager

Summary

Join QuillBot, an AI-powered writing platform, as our Linguistic Quality Manager! You will be responsible for establishing and maintaining linguistic quality standards, managing quality processes, and ensuring high-quality services and digital tools. This involves training and guiding a contingent workforce of Linguistic Data Specialists. You will also act as a linguistic consultant for other teams and supervise linguistic data projects. The ideal candidate possesses a Bachelor's or Master's degree in Linguistics or related field, or equivalent experience, native Spanish proficiency, and professional English proficiency. We offer a competitive salary, comprehensive benefits, and a flexible work schedule.

Requirements

• Have a Bachelor’s or Master’s degree in Linguistics or a related field, or 2-5 years of relevant experience
• Have native proficiency in Spanish
• Have professional proficiency in English
• Have in-depth knowledge of Spanish writing conventions and linguistics
• Have excellent verbal and written communication skills
• Have process and/or project management experience
• Be detail-oriented and organized
• Be collaborative and excited to work with an international team (most colleagues will be in Eastern Standard Time or Central European Standard Time)

Responsibilities

• Support contingent workforce operations
• Monitor and assess the quality of tools and services and take appropriate action based on findings
• Develop and continuously improve internal processes and workflows
• Act as a linguistic consultant for other teams
• Supervise linguistic data projects
• Support other linguistic tasks where needed

Preferred Qualifications

Be tech-savvy, with experience in computational linguistics, machine learning, and/or natural language processing

Benefits

• Competitive salary, annual bonus, and RSUs
• Medical coverage, including full dental and vision
• Life and disability benefits
• 401(k) program (US) / retirement savings plan (Canada) with company match
• One month paid sabbatical after 5 years at the company
• Education reimbursement
• Professional development workshops & industry conferences
• Paid parental leave
• Flexible work schedule
• Social responsibility program (volunteer time off and donation matching)
• Annual wellness stipend
• Biweekly tech stipend
• Annual family planning stipend