Remote R&D Global Program Manager

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, as a Global Program Manager to lead Vault implementation programs with largest customers. This customer-facing role requires prior experience in leading consulting engagements and collaboration with account leadership teams.

Requirements

• 7+ years in large-scale program management within the Pharmaceutical R&D space with a priority on Clinical, Regulatory (RIM), and Pharmacovigilance (PV)
• Consulting experience across multiple functional areas for Top 20 pharma clients
• In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, or Pharmacovigilance
• Track record of success leading diverse global teams to deliver large, complex GxP technology implementations to deliver measurable business results
• Experience in technology strategy and roadmap development for large pharma customers
• Proven executive communication skills
• Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
• Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, and influencing without authority
• Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high

Responsibilities

• Service Delivery accountability for one or more global Vault implementations in Clinical, Quality, Regulatory (RIM), or Safety (PV) at our strategic accounts
• Work with IT and business executives to define deployment, governance, and transformation roadmap
• Establish post-deployment application management
• Support implementation proposals and services contract negotiation
• Coordinate Customer Success Manager activities to drive product value and adoption
• Coordinate Product Management and Product Support activities

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program