Remote Global Program Manager, Software Implementation

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Requirements

• 8+ years in large-scale enterprise software program management
• Consulting experience with proven ability to lead large, complex customers
• Track record of success leading internal teams and partners to deliver measurable business results
• Experience in technology strategy and roadmap development for enterprise customers in healthcare or life sciences
• Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level with strong communication
• Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority

Responsibilities

• Lead Veeva’s most strategic programs and ensure that implementation methodology is met while ensuring adherence to the timeline, scope, resources, and overall quality
• Drive customer success by ensuring appropriate risk management, change management, and escalation management and ensuring that all programs have a positive impact
• Own stakeholder management with customers to drive resolutions and serve as part of the Veeva team and partner network in a customer-centric environment to ensure we influence and lead the customers to support their success throughout and beyond implementation
• Serve as a leader and have productive working relationships with the project team to coach and mentor them to create the environment to ensure employee success

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program