Remote Recovery Driver and Troubleshooter

Call Adrian at 817-706-8731 for more info or apply direct now!

Pay $28.00 to start

We are looking for people that would embrace and be very comfortable in being a technical trouble shooter and assist the Driver/Tester (AVO) when vehicle has issues. Driver will need to recover the driver if AVO cannot get vehicle back in restart.

In this role, you will oversee various initiatives and strive to achieve team goals. This position is tasked with operating in a collaborative, fast-paced environment with cross-functional organizations. We’re looking for proactive, positive and team-oriented individuals who are motivated.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Schedules:

3-4 days per week, 8 hours per day, Must be flexible to work 1 weekend day

Shifts:

Day: 8:30AM-4:00PM

Night: 4:30PM-12:00AM

Hours are subject to change based on business needs

As a Virtual Driver and troubleshooter you’ll:

• Effectively monitor autonomous vehicle operations.
• Respond to and manage critical mission needs.
• Assist the fleet of vehicles by providing remote guidance in complex situations.
• Assist with testing and data collection.
• Work closely with SW, QA and UX to improve the Tele Ops Interface.
• Willingness to work flexible shift hours.

Requirements

• Excellent driving history with no criminal history
• Exceptional verbal communication and active listening skills
• Experience in high-stress situations, including knowledge of de-escalation techniques
• Fast-paced work environment experience
• Possess a customer service mindset and helpfulness
• Must be able to:
  • Use radio communication systems
  • Use mobile applications
  • Sit in a vehicle for long hours
  • Travel to different company sites for training
  • Listen effectively, follow instructions and act promptly given instructions via radio communications
  • Drive a vehicle in heavy traffic, assertively
  • Follow navigation instructions exactly per in-vehicle systems
  • Follow processes exactly as outlined and take initiative to execute

Nice to Have:

• Previous experience in any of the following:
  • Military, first responder, and/or transportation, Ride Share, or roadside
• Bilingual skills

Benefits:

• Pre-tax commuter benefits
• Employer Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• Agency covers all costs for short and long term disability and life insurance
• 401k package