Remote Regulatory and Quality Assurance Manager

WE ARE STARFACE

Starface World is reinventing the way we care for acne-prone skin as the first complexion brand to combine efficacy and optimism. We take skincare concerns that were once thought of as flaws and translate them into an opportunity for expression.

Starface World is a positively uplifting place where everyone is safe & accepted exactly as they are. We support causes and do our own work in the world to help build a better, more supportive universe. The same thinking applies to the way we care for skin: we don’t identify flaws or imperfections, we just nurture what’s there—it’s perfect because it’s all just skin.

Our team is a small (but growing) group of committed individuals who are passionate, empathetic, creative, and eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion.

your impact @ starface

Starface is seeking a Manager, Regulatory & Quality Assurance to support our global regulatory compliance and quality needs and goals as we continue to expand and continuously improve our products, platforms, and systems.

This role reports directly to our Senior Director of Quality Assurance and will be responsible for supporting label copy, ingredient, and claims reviews, while maintaining up-to-date product registrations. You will collaborate cross-functionally with the copy, creative, product development, and operations teams to ensure we meet regulatory compliance and quality standards both domestically and internationally. You will also maintain and manage our quality management system, driving continuous improvement within your function and in support of Starface as we continue to grow, scale, and evolve our business.

At Starface, we’re caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all areas of our business. If all of this resonates with you so far, keep reading!

we’ll count on you to

• Develop a deep understanding of our product lines, existing and future to serve as the primary contact for regulatory compliance across Starface, ensuring that all individual certifications are in place and remain current
• Partner with regulatory legal representation, external consultants, suppliers, retailers, and distributors to compile, supply, and upload documentation as needed for new product registrations and regulatory filings (ILs, SDS, COA, certifications, test results, etc); provide documents to internal team for system setup
• Maintain partnerships with external contacts (RP, consultants, suppliers, distributors, contract manufacturers, and 3rd party regulatory agencies) to ensure quality, safety, and regulatory compliance of all products
• Conduct US filings (VCRP, SB 484, etc.) and global product registrations/filings as needed
• Support new product development, compiling ingredient documentation requirements and ensuring that all formulas are compliant as we expand into new markets
• Review all packaging, artwork, and label copy/claims across all platforms and products to ensure regulatory compliance
• In general, ensure all new and existing products have compliant packaging, labeling, and formulas
• Inform and train internal stakeholders on regulatory best practices as needed, keeping teams informed of up to date regulations and laws globally (e.g. new registration requirements, Prop 65, Clean Beauty guidelines, MoCRA, etc.) and perform regulatory duties to ensure product and company compliance
• Liaise with all cross-functional stakeholders and represent regulatory in meetings as needed to provide risk-management insights, reformulation updates, and testing/ regulatory advice, as necessary
• Support maintenance and management of our quality management system (QMS), reviewing existing systems and processes, and implementing/enhancing systems, processes, and procedures as needed
• Cross-functionally project manage and document information and findings from any audits or regulatory compliance reviews; create roadmaps to address areas of improvement
• Establish and prepare reports and metrics to communicate and track regulatory and quality compliance status

this role is for you if

• You have 4+ years of regulatory ingredient, claim, and label review experience within the cosmetics and/or medical device space
• You have experience with maintaining and up-keeping quality management systems
• You have experience with quality assurance, specifically CAPA, non-conformance tracking, document control, training and education, and supplier audits and management
• You’re highly organized and extremely meticulous and detail oriented, with a track record of success in balancing speed and accuracy
• You are a strong project manager, able to balance multiple projects simultaneously while maintaining ongoing, proactive cross-functional communication
• You are an entrepreneurial, curious self-starter–you are someone who takes initiative before being asked in preparation for all angles of questions
• You are able to translate complex regulatory and quality concepts into easily digestible concepts and action items across a range of stakeholders
• You are always a student - humble, curious, and eager to learn and grow
• You have an innate sense of urgency, and thrive in fast-paced environments with tight deadlines
• You have a BS in Sciences/Regulatory affairs or equivalent experience

salary & benefits

• The compensation range for this role is a $90,000-$110,000 base depending on level of experience, as well as bonus eligibility and company stock options.
• Additional benefits include:
  • Access to high-quality health care options
  • Access to a 401k with 5% employer match eligibility
  • 4 weeks of vacation plus up to 20 paid holidays
  • 12 weeks fully paid parental leave
  • + 5 days of pet-ernity leave for pet adoption
  • Home office & internet supplement stipend
  • Fully remote work environment
  • …and much, much more!

Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.  We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.  We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.  Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.