Remote RIMS Senior Consultant

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Requirements

• Solid experience with configuring, supporting, and implementing software solutions (ideally content management software)
• Experience in working in a consulting and/or customer facing role and managing customer expectations
• Excellent verbal and written communication skills in English
• Proven ability to work independently in a dynamic environment, comprehending and translating business requirements and creating corresponding solutions designs
• At least a bachelor’s degree

Responsibilities

• Help to keep up to date and implement new features within the Veeva Vault Regulatory suite
• Work closely with customer business and IT staff to understand their requirements
• Think critically to help design the solution your customers request as well as the solution they have not requested, but may need
• Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
• Drive change management methodology for our customers switching from on-premises to SaaS solutions

Benefits

• Allocations for continuous learning & development
• Health & wellness programs