Senior Consultant - Regulatory Operations Software Implementation

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Senior Consultant to lead customers through complex software implementations. You will manage software implementation projects, gathering requirements, configuring solutions, and ensuring successful go-lives. This remote position requires 8+ years of life sciences experience and proven system implementation leadership. The role involves collaborating with cross-functional teams and mentoring junior consultants. Veeva offers competitive compensation, benefits including medical, dental, vision, and flexible PTO, and a supportive work environment.

Requirements

• 8+ years experience working with or for organizations in life sciences or healthcare
• Direct technology system implementation, maintenance, or continuous improvement experience either as a consultant, business, or IT representative
• Proven track record leading high-impact system implementations and the ability to collaborate and manage diverse stakeholders and ensure delivery to a high degree of satisfaction
• Ability to act with speed to understand requirements, technical abilities to create corresponding technical solutions, and willingness to “roll up your sleeves” to design and implement a RIM solution
• Knowledgeable in life sciences compliance and computer systems validation requirements
• Typical travel is 25% but may be up to 50% based on customer requirements

Responsibilities

• Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes
• Manage software implementation projects and customers through the full implementation lifecycle, including project planning, requirements gathering, migration, configuration, validation, and go-live activities
• Conduct configuration requirements workshops then design, prototype, configure and thoroughly document content solutions
• Think critically about business requirements to ensure the solution reflects business requirements and focuses on Veeva best practices, customer success, and long-term adoption
• Guide our customers and internal team with program and project management including resource planning, leading, and motivating the cross-functional team
• Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders
• Mentor project team and consultants with a focus on continuous growth
• Collaborate cross-functionally with Product, Strategy, Sales, and other teams across Veeva

Preferred Qualifications

• Direct experience with systems such as Veeva Vault, PAREXEL/LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, other regulatory information management or submission publishing systems, etc
• Consulting experience, working with a major system integrator or software vendor in services delivery management and/or systems implementation
• Regulatory Affairs, Regulatory Operations, or Pharmacovigilance background including in-depth knowledge of drug development processes and regulatory submissions; including, Labeling, Submission Publishing, and/or Viewing systems
• Execution experience with Agile methodology and/or ACP Certification
• SaaS/Cloud experience

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program