Remote Sales Assistant

Summary

Join Kuoni Tumlare France as a motivated and organized Sales Assistant to assist the Destination and Direct Sales Manager in charge of France by supervising and coordinating all aspects of group tour arrangements.

Requirements

• Qualifications: Degree in Tourism and Travel Business
• Languages: Fluent in English and French
• Skills: Proficient in Microsoft Office (Word/Excel/PDF), organized, able to prioritize tasks, and work under pressure
• Experience: Minimum 2 years as a Sales Assistant, with experience in Inbound Travel in Europe being a plus

Responsibilities

• Liaise with Internal Departments: Ensure that requested services are booked and confirmed within the required deadlines when a group is materialized
• Manage Itineraries: Make necessary amendments to itineraries and rooming lists, handling changes and cancellations smoothly
• Maintain Communication: Keep in close contact with local offices and direct clients to ensure seamless operations
• Prepare Documentation: Ensure all necessary documents are prepared and sent to clients well before their departure
• Product Development: Assist the Destination and Direct Sales Manager in developing new and exciting travel products
• IT Proficiency: Utilize company IT systems to effectively follow up on tours
• Multitask Efficiently: Handle multiple files simultaneously, ensuring efficient and proactive communication with clients and destination offices
• Ensure Prepayments: Make sure each confirmed group is fully prepaid on time unless credit facilities are available
• Enrich Client Profiles: Gather additional information from clients to enhance their profiles in the CRM database
• Accurate Reporting: Provide precise information to the Destination and Direct Sales Manager, keeping them informed of any payment issues or operational problems

Benefits

• Competitive Salary: Earn between €33,000 and €35,000 annually
• Contract options: Permanent contract
• International Environment: Work in a diverse, friendly, and inclusive setting with colleagues from around the world
• Growth Opportunities: We invest in your continuous learning and development, offering numerous opportunities to advance your career
• Wellbeing Focus: Enjoy dedicated wellbeing schemes designed to support your health and happiness
• Flexible Working: Benefit from flexible and remote working options to maintain a healthy work-life balance
• Hybrid Work Model: Split your time between our Saint-Ouen office and remote work, offering you the best of both worlds