Sales Assistant

Summary

Join a dynamic team at Auditdata, a Danish company delivering software-as-a-service (SaaS) and hardware solutions to audiologists and hearing clinics. As a Sales Assistant, you will support the service team by handling administrative tasks, creating quotes for repairs, processing orders, and monitoring order status.

Requirements

• Prior experience in a sales support or administrative role in international environment
• Knowledge of sales processes and familiarity with product order repair and replacement workflows
• Familiarity with Dynamics 365 and Salesforce
• Familiarity with order management systems and CRM tools (experience with Zoho is a plus)
• Fluent English
• Focus to detail and accuracy in creating quotes and processing orders
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team

Responsibilities

• Create accurate and timely quotes for repair services
• Process orders for repairs, product swaps, and replacements
• Monitor and track the status of orders created to ensure timely delivery
• Collaborate with the sales, orders and support teams to ensure seamless order processing
• Maintain records of orders, quotes, and correspondence with customers
• Assist in preparing reports related to order fulfilment and performance metrics

Benefits

• Long-term, secure engagement in the stable product development company
• High business standards environment
• Flexibility and flat management structure
• Learning opportunities and professional development (incl. related certifications)