Remote Senior Consultant - CDMS Services (EDC)

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Veeva Systems

📍Remote - China

Job highlights

Summary

Join us in transforming the life sciences industry as a Work Anywhere company, committed to making a positive impact on its customers, employees, and communities. We're looking for a professional to work with customers to review and understand clinical protocol requirements and prepare project specifications applying industry and Veeva best practices.

Requirements

  • 2+ years’ experience in IT industry experience
  • 2+ years’ experience working with software solutions
  • Experience in a customer-facing role, preferably with a software professional services organization or consulting background, is preferred
  • Proven ability to work independently in a dynamic environment but also as part of a team
  • Proven track record of meeting project timelines/deliverables and attention to detail, process, deadlines, and quality results
  • Excellent verbal and written communication, interpersonal, and presentation skills
  • Ability to travel 20-25% (may include international)

Responsibilities

  • Work with customers to review and understand clinical protocol requirements
  • Prepare, review, and finalize all project specifications applying industry and Veeva best practices
  • Participate in Product team discussions to convey customer activities, challenges, and end-user expectations
  • Configure systems and support the customer for project success
  • Conduct on-site or remote user acceptance testing with the customer, including coordination of all feedback, resolution of issues, and acceptance of the study
  • Support requirements gathering and specification creation process for all study integrations and go live activities for the study to ensure a smooth transition of the study to the customer
  • Act as the customer's trusted advisor to ensure that the study trial design is configured in such a way that it meets the customer’s goals and offers the full benefits of Veeva’s Clinical Data application
  • Notify project management of project risks and develop contingency plans as necessary and assure process compliance with all regulatory and Veeva procedural requirements
  • Participate and contribute to process product or best practices initiatives and support developers and testers during the project lifecycle

Preferred Qualifications

  • Experience in interpreting clinical protocols and translating requirements into software specifications, including writing and reviewing technical documentation
  • Working understanding of data management standards and guidelines (GCDMP, CDISC, SDTMIG, CDASH)
  • Experience working with system integrators for IVRS, medical coding, eSource, CTMS, eTMF, and other clinical technologies
  • Life Science, computer science, or related degree
  • Familiarity with CDISC, ODM, and other data management industry standards
  • SaaS/Cloud experience in the delivery of clinical trials
  • Experience with training for clinical sites and at investigator meetings
  • Consulting experience

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