Remote Lead Consultant - EAM R&D Post Implementation Services

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Veeva Systems

๐Ÿ“Remote - Spain

Job highlights

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Requirements

  • 8+ years of experience in IT Project Management, Support, Consulting or Product Management
  • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
  • Technical affinity and/or hands-on experience with software implementation
  • Proven ability to work both independently and in teams in a dynamic environment
  • Good understanding of SaaS and GxP principles
  • Ability to quickly understand business requirements and design creative solutions
  • Excellent verbal and written communication skills
  • Bachelorโ€™s degree or equivalent relevant experience

Responsibilities

  • Lead IT Operations at our customers for Veevaโ€™s R&D SaaS solutions
  • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
  • Oversee customer release management programs, including resource planning, release tracking, and forecasting
  • Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps
  • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer

Benefits

  • Allocations for continuous learning & development
  • Health & wellness programs

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