Senior Director, Corporate Communications

Summary

Join Cruise, a self-driving service designed for the cities we love, as a Senior Director of Corporate Communications to lead media relations, executive communications, and crisis management efforts.

Requirements

• Minimum of 20 years of experience in communications, public relations, or a related field, with at least 10 years in a leadership role
• Extensive experience in corporate communications, public relations, or a related field, with a proven track record in leading a team
• Expertise in crisis communications and navigating complex issues with senior leadership
• Deep understanding of media relations having built strong relationships with influential media contacts across various media channels
• Ability to craft compelling corporate narratives, executing strategic external communications plans that align with the organization’s goals
• Experience in managing high-stakes communications and in working directly with C-suite executives
• Excellent written and verbal communication skills
• Proficiency in digital and social media platforms
• Ability to analyze data and metrics to drive strategic decisions
• Ability to craft compelling messages and tailor communication strategies for different audiences
• Strong leadership skills with the passion and ability to inspire a team
• Strategic thinker with a proactive approach to problem-solving
• High level of discretion and professionalism
• Ability to work under pressure and handle multiple priorities
• Strong leadership skills with the passion and ability to lead and inspire a team in a fast-paced, high-stakes environment
• Exceptional management and interpersonal skills

Responsibilities

• Build and sustain strong relationships with top-tier editors and media outlets, journalists and industry influencers ensuring our company’s story is consistently and strategically placed
• Oversee the creation and distribution of press releases, media kits, and other communication materials
• Lead the development and execution of comprehensive crisis and issues management strategies, ensuring the company is prepared to respond swiftly and effectively to emerging challenges
• Own the end-to-end process, from identifying potential risks to implementing solutions, and ensure continuous improvement by streamlining internal processes
• Partner with cross-functional teams to establish clear protocols and innovative solutions that mitigate risks while maintaining the company’s reputation
• Guide senior leadership through complex situations with thoughtful, strategic counsel
• Develop and execute a forward-looking communications plan that elevates our brand and positions the company favorably in the marketplace
• Strategically manage and amplify the external voice of key executives, including the Chief Executive Officer, Chief Administrative Officer, Chief Safety Officer, Chief Technology Officer, Chief Human Resources Officer and Chief Communications and Marketing Officer through tailored messaging and thought leadership platforms
• Oversee the company’s policy communications, ensuring alignment with corporate values and objectives, and driving strategic external engagement
• Inspire, mentor, and expand a high-performing communications team, fostering a culture of collaboration, innovation, and excellence
• Provide proactive leadership across communications and marketing functions, ensuring integration and alignment with overall business goals

Benefits

• Competitive salary and benefits
• Medical / dental / vision, Life and AD&D
• Subsidized mental health benefits
• Paid time off and holidays
• Paid parental, medical, family care, and military leave of absence
• 401(k) Cruise matching program
• Fertility benefits
• Dependent Care Flexible Spending Account
• Flexible Spending Account & Health Saving Account
• Perks Wallet program for benefits/perks
• Pre-tax Commuter benefit plan for local employees
• CruiseFlex, our location-flexible work policy