Remote Senior Manager

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves more than 70 million monthly active users across more than 150 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family).

Life360 has more than 500 remote-first employees (and growing!). For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

About the Job

We are seeking a highly skilled and experienced NetSuite Senior Manager to lead our NetSuite team and optimize the platform’s capabilities across the business. The ideal candidate will possess deep technical expertise in NetSuite configurations, customizations, and workflows - with strong experience in managing system integrations via web services (SOAP/REST), ODBC, middleware solutions (e.g., Dell Boomi, Celigo), and EDI. This role will also focus on supporting supply chain operations - including our network of contract manufacturers, kitting partners, distribution centers, and 3PL. Additionally, the NetSuite Senior Manager will work closely with internal stakeholders to gather requirements, provide guidance, and translate business needs into scalable system functionality. They will also oversee a team of administrators, leading the development of documentation, policies, and supporting key accounting functions such as AP, AR, GL, and fixed assets.

The US-based salary range for this position is $165,000 to $235,000 USD. The Canada-based salary range for this position is $255,000 - $325,000 CAD. We take into consideration an individual’s background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a range of medical, dental, vision, financial, and other benefits.

What You’ll Do

• Lead and manage the NetSuite team, providing guidance on best practices for system configurations, customizations, and workflows.
• Oversee the development and implementation of NetSuite integrations with other systems via SOAP/REST APIs, ODBC, middleware solutions, and EDI.
• Collaborate with internal stakeholders to gather business requirements, provide technical guidance, and translate discussions into actionable system functionality.
• Drive the optimization of supply chain processes within NetSuite, supporting contract manufacturers, kitting, fulfillment, and distribution centers.
• Manage system enhancements, troubleshooting, and ongoing platform improvements.
• Ensure compliance with SOX and other regulatory standards as they relate to financial reporting and operations.
• Develop and maintain comprehensive system documentation and policies for ongoing support and scalability.
• Support finance-related processes including AP, AR, GL, and fixed asset management.
• Provide leadership and mentoring to a team of NetSuite Administrators, ensuring smooth operations and effective problem resolution.
• Provide guidance on broader IT architecture and support or own ancillary systems such as Expensify and EDI.
• Collaborate with external partners and vendors to optimize and enhance NetSuite capabilities.
• Stay current on NetSuite updates and best practices, providing strategic input for system improvements.

What We’re Looking For

• 8+ years of experience with NetSuite, including in-depth knowledge of configurations, customizations, and workflows.
• Proven experience in managing integrations via SOAP/REST APIs, ODBC, EDI and middleware solutions such as Dell Boomi or Celigo.
• Strong background in supply chain operations - including contract manufacturers, kitting partners, distribution centers, and 3PL.
• Experience working with internal stakeholders to gather business requirements and translate them into system functionality.
• Strong technical development skills in JavaScript/SuiteScript for NetSuite customization and automation.
• Experience supporting finance processes including AP, AR, GL, and fixed assets.
• Leadership experience, including managing a team of NetSuite Administrators or other system professionals.
• Excellent problem-solving skills and the ability to work across departments to ensure system efficiency.
• Experience with documentation, policy development, and ensuring system compliance.
• NetSuite certifications such as NetSuite Administrator, SuiteFoundation, SuiteCloud Developer, NetSuite Certified Finance User, or ERP Consultant are a plus, but not required.
• Strong interpersonal skills and the ability to communicate effectively with both technical and non-technical stakeholders.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees). We offer supplemental plans for medical and dental for Canadian employees
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile products

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity High Impact - We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

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