Remote Manager, Senior Manager of Insurance Product

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.

How we’re making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise

Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets’ best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.

Pumpkin is looking for a seasoned insurance product professional to manage pet insurance offerings and drive business growth. Reporting to the COO and working closely with our leadership team and our partner carrier, you’ll spearhead pet insurance product features that will set new industry standards, and manage the evolution of our existing product line. You’ll be the driving force behind our insurance product development, directly impacting premium growth, market success, and profitability. Your recommendations on product design, pricing, underwriting, and distribution will shape the future of our business.

This role is a remote for those outside of a commutable distance of the New York City office. Some travel will be required (~15%). Individuals located in the NYC area will be considered hybrid, with a minimum requirement of 2 days a week in the office.

What You’ll Do:

• Drive Pumpkin’s pet insurance product strategy and manage existing insurance product life cycle, in collaboration with the carrier, while ensuring compliance, effectiveness and profitability of insurance product operations.
• Direct policy development and enhancements for various distribution channels, with a strong focus on assessing market, customer and vet needs, as well as risk factors and ability to effectively impact loss ratio.
• Act as key liaison between the Pumpkin MGA and the Carrier’s underwriting and product teams.
• Leverage data and analysis to provide critical business insights, performance reports and forecasts.
• Maintain a strong understanding of industry trends and competitor analysis for current and future market developments.
• Guide analyses utilizing modern statistical modeling and application in insurance pricing and risk selection.
• Manage a lean but high-caliber team of an actuary and data scientist to harness cutting-edge analytics to inform critical business decisions and cement our position as an industry leader.

What We’re Looking For:

• 7+ years of insurance product or underwriting experience within property & casualty (P&C) or accident & health (A&H) insurance product management
• 5+ years in progressive management roles, with experience guiding cross-functional teams including actuaries, underwriters, and data scientists
• Proven track record of successfully developing and launching profitable insurance products that meet regulatory requirements
• Experience with DOI filing processes and navigating complex regulatory landscapes
• Expertise in risk assessment and profitability analysis, with a history of optimizing product performance
• Bachelor’s degree in insurance, actuarial science, mathematics, risk management, economics, finance, accounting, or related field
• Insurance licenses or designations such as CPCU, ARM, ASLI, or AU

Bonus Points:

• Pet insurance experience
• Experience working for both carriers and MGAs

The compensation for this position ranges from $130,000- $180,000 (annually). Compensation may vary outside the listed range, based on a number of factors including but not limited to location, qualifications, performance, skills and experience. The compensation range listed is just one component of Pumpkin’s total compensation package for employees. Total compensation packages, depending on the position, may also include incentive compensation, discretionary bonuses, and other short or long-term incentives. If hired, employees will be in an ‘at-will position’ and Pumpkin reserves the right to modify compensation (as well as any other discretionary payment or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

Benefits and Perks:

Comprehensive contributions to medical, dental and vision for colleagues and dependents.

Generous PTO and Paid Holidays

401k with company match.

The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions.

Pet Friendly Offices, Stocked Kitchens, Team Workouts, Team Outings and much more!

Pumpkin’s Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care

Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.