Senior Product Manager

Summary

Join MetaLab as a Senior Product Manager to lead product development, manage complex product lifecycles, and drive meaningful impact for clients and their users.

Requirements

• Experience shipping multiple web and native mobile products (bonus points if it's at an agency)
• Excellent communicator utilizing all modes of communication (narrative, visual, etc) to ensure alignment with the product vision. Confident and effective communication with senior stakeholders
• Experience working with cross-functional teams in design, engineering, research, and content
• Exceptional communication skills, including an unparalleled ability to read the room (and these days, a Zoom call)
• A nuanced understanding of the differences between working with startups and enterprise clients
• Have an in-depth understanding of what each discipline (research, design, engineering) needs for effective documentation
• Comfortable defining new processes and assessing where to provide the most value on a project-by-project basis
• Exceptional attention to detail while maintaining a view of the big picture
• Comfortable scoping new initiatives, taking calculated risks, and presenting to executives
• Able to empathetically and effectively engage with users, translating their emotions into real solutions

Responsibilities

• Collaborate with project leads to define the product vision, aligning it with business goals and customer insights
• Identify gaps in business strategy and validate assumptions. Assist clients in refining their product-market fit hypothesis
• Create, drive, and maintain the product roadmap, continually evaluating technical, UX, and performance trade-offs, and making scope recommendations to clients
• Track and prioritize new feature ideas. Work with clients and project teams to identify future product opportunities
• Participate in research phases to understand user needs, and contribute to defining testing and validation strategies
• Conduct competitive and comparative assessments, secondary desk research, and advocate for user needs through primary research
• Lead requirements gathering and documentation for research, design, and engineering, ensuring alignment with user and business needs
• Collaborate with design and engineering leads to assess requirements, prioritize tasks, and estimate efforts
• Create and manage release documentation, including comprehensive release notes, and communicate technical changes effectively with cross-functional teams
• Serve as the primary point of contact for clients, building and maintaining strong relationships, and addressing concerns promptly
• Educate clients on the product development process and guide them in bringing products to market effectively
• Foster a cross-functional work environment, ensuring all team members' perspectives are considered. Challenge and support the team throughout design and development cycles
• Create and manage the backlog, write clear user stories, and shape the product prioritization framework in alignment with the product strategy
• Proactively identify risks throughout the project lifecycle, such as backend dependencies, third-party milestones, and changes in scope. Develop and implement mitigation plans
• Proactively assess project needs, generate multiple perspectives on potential adjustments, and evaluate the impact of changes
• Develop and manage project plans, timelines, scopes, and budgets for complex projects (up to $1M), including large makeovers or small zero-to-one launches