Remote Senior Project Manager

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Everstream Analytics

📍Remote - United States

Job highlights

Summary

Join our team as a Project Manager to lead strategic projects supporting customer growth, retention, and loyalty.

Requirements

  • 6+ years of B2B SaaS Professional Services experience, preferably managing implementation of supply chain, procurement, or transportation solutions
  • Demonstrated exceptional project management skills
  • Strong knowledge of scheduling and organizing projects and use of Project Management software applications, such as Smartsheet, MS Project and equivalent
  • Ability to exercise independent judgment and conflict resolution techniques, recognizing which issues should be escalated to higher levels for resolution
  • Ability to work effectively and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures
  • Strong knowledge of software implementation methodologies
  • Excellent communication skills both with customers and within an organization
  • Excellent organizational and interpersonal skills
  • Knowledge of budgeting analysis and cost control practices
  • Demonstrated ability to provide timely and effective support to users and first line support staff on highly complex problems involving multiple systems
  • Demonstrated excellent listening and analytical skills to understand concerns and risks identified by customer
  • Ability to collaborate in a team environment in a startup culture, demonstrated sense of ownership and initiative to solve problems and drive for completion
  • Strong customer service skills and excellent problem-solving ability
  • Bachelor’s degree with coursework in information systems, business, data analytics, supply chain, or equivalent experience is required

Responsibilities

  • Manages all aspects of complex, cross-functional projects
  • Determines personnel and resource requirements to complete projects and negotiates availability of resources, as needed
  • Plans, organizes, schedules, controls, and monitors assigned projects to ensure timely completion, cost effectiveness, and functionality are met
  • Coordinates the gathering and analysis of pertinent information re user requirements, workflow, etc., and the development of solutions, including scope and objectives
  • Coordinates enhancement of existing products/systems and/or implementation of new products/systems with appropriate project team
  • Identifies and resolves time, resource, and priority conflicts among projects. Alerts management sponsor about conflicts requiring resolution at higher levels
  • Conducts ongoing assessments of projects to ensure that project plans continue to meet business needs
  • Provides status reports as required. Ensures that stakeholders are kept informed of the status, risks, and issues surrounding their projects
  • Manages project teams in a matrixed organization by: Allocating and coordinating the work, establishing priorities, and guiding the team as required
  • Ensuring project management standards and best practices are followed, balancing the competing needs for process and standards with responsiveness and flexibility
  • Preparing and monitoring the budget for staff and project activities
  • Ensuring that prescribed policies, procedures, and controls are followed
  • Works with users, support units, and development sections in developing, planning, scheduling, and implementing new systems, software, services, products and applications
  • Participates in special projects and performs other duties as assigned

Benefits

100% Remote Position

Job description

We keep the world moving by keeping risk out of the way.

Everstream Analytics risk scores and predictive insights set the world’s supply chain standard, helping global companies turn supply chains into business-changing, market-shifting, competition-crushing assets. Removing the traditional blinders of traditional data – we offer more complete information, sharper analysis, and accurate predictions. Companies like Google, Schneider Electric, Unilever, and Campbell’s rely on Everstream Analytics to push their supply chains to be faster, smarter, safer, and sustainable!

What Matters Most to Everstreamers

Doing our best, no matter what challenges lie in front of us. We’re sharp, focused, determined, and as a team, we’re unstoppable. Of course, we have values like “integrity” and “honesty”—that’s a given—but our core values run deeper:

Audacity | We are bold. We break through the status quo and do what others haven’t, can’t or won’t

Grit | We get the job done and keep going, so our customers can do the same

Optimism | We have a can-do attitude, and instead of saying “no”, we figure out how

Virtue | We do what’s right, the right way—especially when it’s difficult

Solidarity | When we celebrate each other and our differences, we all do better

Position Overview

At Everstream, we are passionate about the success of our customers. We’re looking for a strategic, results-driven professional to lead strategic projects supporting customer growth, retention and loyalty. This position will report to the Manager Professional Services.

As a Project Manager you will manages all aspects of complex, cross-functional projects in a matrixed organization for customers ranging from Fortune 100 to mid-size organizations.

Key Responsibilities

  • Manages all aspects of complex, cross-functional projects.
  • Determines personnel and resource requirements to complete projects and negotiates availability of resources, as needed.
  • Plans, organizes, schedules, controls, and monitors assigned projects to ensure timely completion, cost effectiveness, and functionality are met.
  • Coordinates the gathering and analysis of pertinent information re user requirements, workflow, etc., and the development of solutions, including scope and objectives.
  • Coordinates enhancement of existing products/systems and/or implementation of new products/systems with appropriate project team.
  • Identifies and resolves time, resource, and priority conflicts among projects. Alerts management sponsor about conflicts requiring resolution at higher levels.
  • Conducts ongoing assessments of projects to ensure that project plans continue to meet business needs.
  • Provides status reports as required. Ensures that stakeholders are kept informed of the status, risks, and issues surrounding their projects.
  • Manages project teams in a matrixed organization by:
    • Allocating and coordinating the work, establishing priorities, and guiding the team as required.
    • Ensuring project management standards and best practices are followed, balancing the competing needs for process and standards with responsiveness and flexibility.
    • Preparing and monitoring the budget for staff and project activities.
    • Ensuring that prescribed policies, procedures, and controls are followed.
  • Works with users, support units, and development sections in developing, planning, scheduling, and implementing new systems, software, services, products and applications.
  • Participates in special projects and performs other duties as assigned.

Who you are

  • 6+ years of B2B SaaS Professional Services experience, preferably managing implementation of supply chain, procurement, or transportation solutions
  • Demonstrated exceptional project management skills. Strong knowledge of scheduling and organizing projects and use of Project Management software applications, such as Smartsheet, MS Project and equivalent.
  • Ability to exercise independent judgment and conflict resolution techniques, recognizing which issues should be escalated to higher levels for resolution.
  • Ability to work effectively and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
  • Strong knowledge of software implementation methodologies.
  • Excellent communication skills both with customers and within an organization
  • Excellent organizational and interpersonal skills.
  • Knowledge of budgeting analysis and cost control practices.
  • Demonstrated ability to provide timely and effective support to users and first line support staff on highly complex problems involving multiple systems.
  • Demonstrated excellent listening and analytical skills to understand concerns and risks identified by customer.
  • Ability to collaborate in a team environment in a startup culture, demonstrated sense of ownership and initiative to solve problems and drive for completion.
  • Strong customer service skills and excellent problem-solving ability.
  • Bachelor’s degree with coursework in information systems, business, data analytics, supply chain, or equivalent experience is required. Formal training in project management strongly preferred.

100% Remote Position

Applicants must be currently authorized to work in the United States on a full-time basis.

#LI-AB1

Thanks to our remarkable people we are at the forefront of change and bringing cutting-edge products and services to market. We focus on growth, so our people, our business, and our customers can achieve their full potential.  It takes determination, focus, and resilience to scale a high-growth, global business. We’re looking for people intrinsically driven to create, build, solve, and push boundaries to deliver the unrivaled innovation and service our clients know and love. Everstreamers aren’t afraid of ambiguity, changing priorities, shifting org structures, or pivoting to new strategies. They thrive on change and put in the effort to achieve the seemingly impossible. It isn’t always easy, but it’s always worth it. Does this sound like you? Grow your career at Everstream.

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