Remote Senior Project Manager

Summary

Join our team as a Project Manager to lead strategic projects supporting customer growth, retention, and loyalty.

Requirements

• 6+ years of B2B SaaS Professional Services experience, preferably managing implementation of supply chain, procurement, or transportation solutions
• Demonstrated exceptional project management skills
• Strong knowledge of scheduling and organizing projects and use of Project Management software applications, such as Smartsheet, MS Project and equivalent
• Ability to exercise independent judgment and conflict resolution techniques, recognizing which issues should be escalated to higher levels for resolution
• Ability to work effectively and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures
• Strong knowledge of software implementation methodologies
• Excellent communication skills both with customers and within an organization
• Excellent organizational and interpersonal skills
• Knowledge of budgeting analysis and cost control practices
• Demonstrated ability to provide timely and effective support to users and first line support staff on highly complex problems involving multiple systems
• Demonstrated excellent listening and analytical skills to understand concerns and risks identified by customer
• Ability to collaborate in a team environment in a startup culture, demonstrated sense of ownership and initiative to solve problems and drive for completion
• Strong customer service skills and excellent problem-solving ability
• Bachelor’s degree with coursework in information systems, business, data analytics, supply chain, or equivalent experience is required

Responsibilities

• Manages all aspects of complex, cross-functional projects
• Determines personnel and resource requirements to complete projects and negotiates availability of resources, as needed
• Plans, organizes, schedules, controls, and monitors assigned projects to ensure timely completion, cost effectiveness, and functionality are met
• Coordinates the gathering and analysis of pertinent information re user requirements, workflow, etc., and the development of solutions, including scope and objectives
• Coordinates enhancement of existing products/systems and/or implementation of new products/systems with appropriate project team
• Identifies and resolves time, resource, and priority conflicts among projects. Alerts management sponsor about conflicts requiring resolution at higher levels
• Conducts ongoing assessments of projects to ensure that project plans continue to meet business needs
• Provides status reports as required. Ensures that stakeholders are kept informed of the status, risks, and issues surrounding their projects
• Manages project teams in a matrixed organization by: Allocating and coordinating the work, establishing priorities, and guiding the team as required
• Ensuring project management standards and best practices are followed, balancing the competing needs for process and standards with responsiveness and flexibility
• Preparing and monitoring the budget for staff and project activities
• Ensuring that prescribed policies, procedures, and controls are followed
• Works with users, support units, and development sections in developing, planning, scheduling, and implementing new systems, software, services, products and applications
• Participates in special projects and performs other duties as assigned

Benefits

100% Remote Position