Remote Senior Project Manager

Summary

Join us in our quest to transform learning and help individuals unleash their edge. We are seeking a Senior Learning Consultant who will execute a portfolio of standard and custom projects across multiple customers, responsible for drafting or modifying project plans, ensuring quality standards, and establishing solid rapport with stakeholders.

Responsibilities

• Manage the delivery of service engagements for Skillsoft clients
• Work with account teams to focus on customer specific program needs
• Act as a liaison for Skillsoft and provides a communication point of contact as it relates to the customer’s service engagements within the parameters of the contract
• Conduct and participate in customer meetings virtually to collect and understand customer business needs around those services provided
• Keep up to date on course/curriculum offerings, changes to certification tracks, newly released versions of Percipio and Skillsoft products to inform customer of appropriate changes as required
• Keep up to date on L&D industry trends and best practices to align with customer’s goals and business priorities
• Develop and maintain detailed project work plans, completing all deliverables on time and in scope
• Evaluate project risks and raise to management in order to develop contingency plans and to respond to change in risk factors as the project progresses
• Communicate project status on a weekly basis to management and account team, maintaining a repository of meeting minutes and project issues
• Escalate issues that impact client relationships to Skillsoft management and internal resources for resolution
• Pursue understanding of the customer's business and learning priorities and goals as the basis for consulting and recommendations
• Participate and follow through on professional development opportunities as they arise
• React to change productively and undertake other tasks as assigned